All reviews

Rating Breakdown

  • 5
    96% (1,066 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

April 5, 2022

Had a few issues with our theme after installing, but Gigi and Ngoc were quick to get it fixed for us. Happy to have a great team we can continue to grow with that will support us.

Using app

4 months

Total reviews

10

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 5, 2022

Richtig toller Support! Schnelle Problemlösung, super nettes und unkompliziertes Team Zum Empfehlen.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Very good support. I had problems installing the app but the support team installed it for us quickly and exactly how i wanted it.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Jinny really helped me with my question on the labels, and Hoang was quick to fix it on my website. I'm satisfied with the support and the application. There are many options available to make badges and labels, so you can let your creativity loose on that. And if you need help they are quick to awnser.

Store

BBYSTOR

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Jinny was very responsive in communicating and following up with my requests and their tech person (Ta Cuong) implemented fixes right away. Keep up the good work guys!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 30, 2022

This is a great little app that all websites should look at installing! I use the app for both product badges and labels, which creates a more pleasing display of my products. Gigi is the supporter and she's fantastic, she's quick to get back to me, and understands what issues I have had (that were fixed within the next day!). Ta Cuong is the technician as he did a great job implenting the improvements as per request that Gigi forwarded to him efficiently. I will be a permanent user of this app :) The app doesn't sound essential, but it really is, it was exactly what I needed and all types of businesses would benefit from it. I use the product subtitles to display '100g' for each lolly I stock, so that I don't need to waste title space to include '100g', and I use the product badges to display the GF symbols on relevant products. I pay to include the feature of applying all labels and badges with product tags, which is a life saver, and very cheap. I will use this app for when my store has sales and other promotions, to display it as a badge on the product images, and would tag relevant products with 'sale' to make it efficient :) Thank you so much Gigi and Ta Cuong!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 29, 2022

The app is easy to use with great customer support! They provide a live demo and the staff Gigi was walking me through the whole process and answered all my queries/problems. Highly appreciated! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 29, 2022

Super support ! Très rapide et à l'écoute des besoins :) Merci à Jinny, Janne et Binh pour leur aide précieuse.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 28, 2022

Great support, they quickly fixed an issue our devs couldn't! Highly recommend! Thanks Gigi & team!!

Store

Mossman

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 28, 2022

The developer has fixed any issue I've had regardless of the complexity. The best thing is that I can upload any image I want. I highly recommend this app. Special thanks to Gigi in customer service and Ngoc Hoang in tech support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 25, 2022

Big thanks to the support team. In particular Tien Loc (the developer) and Gigi (support specialist). They helped us a lot with custom work for the labels!

Using app

About 2 months

Total reviews

7

Average rating

4.7

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 25, 2022

Would definitely recommend using this app. Works well, does what says in description and customer support from Jinny and Tien Loc has been outstanding. These 2 people make everything work perfectly. Thank you.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 25, 2022

I used that app to set up labels under products to create awareness about discounts. Initially I had some issues with the location of the labels, but after contacting the support team I was quickly helped by Gigi as the supporter and Ta Cuong as the technician, who managed to fixed the problems very quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 25, 2022

Amber doing great, she helps me solve the problems. I will always support this app, it helps me optimize my marketing campaign.

Using app

Almost 2 years

Total reviews

7

Average rating

3.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 24, 2022

Good app for what we needed and used the free plan. Support was helpful as well spoke with Jinny and Jane.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 23, 2022

I had an issue that the label was shown unexpectedly on "add to cart button" but support team (Jinny as the supporter and Tien Loc as the technician) solved it quickly. Great support.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 22, 2022

I used this app to help me do label and dev team support so good. Thank you Gigi, Jinny and dev Tá Cường that help me alot

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 21, 2022

Great developer, courteous and prompt in communication and fixing any issues. Easy app to install and work with!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 21, 2022

I find this app makes keeping customers informed quick and effecient. It also helps us to show where a customer can get value with bundled products and thus drive sales. We had great support from Gigi as the supporter and Ta Cuong as ​the technician

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 19, 2022

The app in itself opens up a host of valuable opportunities and is easy to use. When we had a few challenges, only due to the complexity of our own custom theme, the support team including Jinny Nguyen, XuTho and Tien Loc did not rest until they had satisfied our requirement 100%. I cannot recommend more and intend to use on more of our sites.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!