All reviews

Rating Breakdown

  • 5
    96% (1,066 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

April 26, 2022

Good app and very helpful support! We managed to adjust everything to my theme within 1 day, totally recommend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 23, 2022

We are very happy with this app so far. The customer support has been excellent. Highly recommended!

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 19, 2022

Great App, very responsive to help requests. We had a badge issue on our product image after going to a carousel format, Gigi was able to test and forward through to their dev team very quickly.

Store

Jaggad

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 19, 2022

Very quick and detail changes. The supporter Gigi, was very kind and understanding person. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 18, 2022

The app support team is very helpful and quick to solve any problem we have. We highlight Gigi (the supporter), Ngoc Hoang and Duc Duong (the technicians) who were in charge of our last report.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 18, 2022

I had a problem with the labels and they fixed it right away, now everything works perfectly. Thanks Amber

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 18, 2022

Easy and friendly apps, Very useful function and helpful team. Solve all my question promptly. Nice experience!

Store

MARLENE

Using app

About 3 hours

Total reviews

6

Average rating

4.8

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 15, 2022

I've used this app for months and found it easy to install and use. There're plenty of labels to choose from. What's more, the support team is responsive and helpful. Gigi Nguyen is responsible and keeps explaining or helping patiently. I was satisfied that they offered help immediately soon after I reported the issue in upgrading to Dawn version 4.0. Recommend this app.

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 14, 2022

It's a simple application but it does what's needed for me and great support when there is an issue.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

1 / 5 Share

April 12, 2022

Whatever they did to change my badges broke my store and left my checkout button not work. I have emailed and NO response.

Using app

Over 2 years

Total reviews

8

Average rating

2.9

Developer Reply

Dear, Please accept our sincere apology for the delay in response since we just had a long national holiday. Jinny from our team already reached you quickly via email and found out that the problem is caused by another external app or theme. Thus, it is not in scope of our app to fix. Hope you can sympathize and stay tuned to the update of Shopify about the problem. We will assit as far as we can if we have any helpful information. Best regards, BSS Commerce Team.

2 / 5 Share

April 12, 2022

The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.

Using app

About 1 month

Total reviews

9

Average rating

3.3

Developer Reply

Dear, So sorry for hearing about the problem. We'd just had a long national vacation and the response might have been a bit delayed. Once we received your email, our team quickly reached you via email to fix the problem right. Hope you can give us a chance to support you. Best, BSS Commerce Team.

5 / 5 Share

April 12, 2022

Had some issues due to my theme but Jinny as the supporter and Viet Cuong as the technician were very helpful and solved the issues promptly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 7, 2022

Great support from Jinny. Fast response and very communicative. Fixing an issue will never be a hassle anymore. The collaboration between Jinny as the supporter and Tien Loc as the technician make my store become alive again. Thanks, team!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 7, 2022

Awesome customer service! Jinny and Ta Cuong Have helped me tremendously! this is the perfect app to show which products are available in store or online based on tags!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 6, 2022

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Gigi was very responsive in communicating and following up with my requests and their tech person (Duc Cuong) implemented fixes right away. Keep up the good work guys!

Store

Quickee

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 5, 2022

Had a few issues with our theme after installing, but Gigi and Ngoc were quick to get it fixed for us. Happy to have a great team we can continue to grow with that will support us.

Using app

4 months

Total reviews

10

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 5, 2022

Richtig toller Support! Schnelle Problemlösung, super nettes und unkompliziertes Team Zum Empfehlen.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Very good support. I had problems installing the app but the support team installed it for us quickly and exactly how i wanted it.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Jinny really helped me with my question on the labels, and Hoang was quick to fix it on my website. I'm satisfied with the support and the application. There are many options available to make badges and labels, so you can let your creativity loose on that. And if you need help they are quick to awnser.

Store

BBYSTOR

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Jinny was very responsive in communicating and following up with my requests and their tech person (Ta Cuong) implemented fixes right away. Keep up the good work guys!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!