All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

April 19, 2022

Great App, very responsive to help requests. We had a badge issue on our product image after going to a carousel format, Gigi was able to test and forward through to their dev team very quickly.

Store

Jaggad

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 19, 2022

Very quick and detail changes. The supporter Gigi, was very kind and understanding person. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 18, 2022

The app support team is very helpful and quick to solve any problem we have. We highlight Gigi (the supporter), Ngoc Hoang and Duc Duong (the technicians) who were in charge of our last report.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 18, 2022

I had a problem with the labels and they fixed it right away, now everything works perfectly. Thanks Amber

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 18, 2022

Easy and friendly apps, Very useful function and helpful team. Solve all my question promptly. Nice experience!

Store

MARLENE

Using app

About 3 hours

Total reviews

7

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 15, 2022

I've used this app for months and found it easy to install and use. There're plenty of labels to choose from. What's more, the support team is responsive and helpful. Gigi Nguyen is responsible and keeps explaining or helping patiently. I was satisfied that they offered help immediately soon after I reported the issue in upgrading to Dawn version 4.0. Recommend this app.

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 14, 2022

It's a simple application but it does what's needed for me and great support when there is an issue.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 12, 2022

Had some issues due to my theme but Jinny as the supporter and Viet Cuong as the technician were very helpful and solved the issues promptly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 7, 2022

Great support from Jinny. Fast response and very communicative. Fixing an issue will never be a hassle anymore. The collaboration between Jinny as the supporter and Tien Loc as the technician make my store become alive again. Thanks, team!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 7, 2022

Awesome customer service! Jinny and Ta Cuong Have helped me tremendously! this is the perfect app to show which products are available in store or online based on tags!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 6, 2022

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Gigi was very responsive in communicating and following up with my requests and their tech person (Duc Cuong) implemented fixes right away. Keep up the good work guys!

Store

Quickee

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 5, 2022

Had a few issues with our theme after installing, but Gigi and Ngoc were quick to get it fixed for us. Happy to have a great team we can continue to grow with that will support us.

Using app

4 months

Total reviews

12

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 5, 2022

Richtig toller Support! Schnelle Problemlösung, super nettes und unkompliziertes Team Zum Empfehlen.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Very good support. I had problems installing the app but the support team installed it for us quickly and exactly how i wanted it.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Jinny really helped me with my question on the labels, and Hoang was quick to fix it on my website. I'm satisfied with the support and the application. There are many options available to make badges and labels, so you can let your creativity loose on that. And if you need help they are quick to awnser.

Store

BBYSTOR

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 4, 2022

Very nice app. Customer service is excellent. The theme I'm using required a bit of customization. Jinny was very responsive in communicating and following up with my requests and their tech person (Ta Cuong) implemented fixes right away. Keep up the good work guys!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 30, 2022

This is a great little app that all websites should look at installing! I use the app for both product badges and labels, which creates a more pleasing display of my products. Gigi is the supporter and she's fantastic, she's quick to get back to me, and understands what issues I have had (that were fixed within the next day!). Ta Cuong is the technician as he did a great job implenting the improvements as per request that Gigi forwarded to him efficiently. I will be a permanent user of this app :) The app doesn't sound essential, but it really is, it was exactly what I needed and all types of businesses would benefit from it. I use the product subtitles to display '100g' for each lolly I stock, so that I don't need to waste title space to include '100g', and I use the product badges to display the GF symbols on relevant products. I pay to include the feature of applying all labels and badges with product tags, which is a life saver, and very cheap. I will use this app for when my store has sales and other promotions, to display it as a badge on the product images, and would tag relevant products with 'sale' to make it efficient :) Thank you so much Gigi and Ta Cuong!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 29, 2022

The app is easy to use with great customer support! They provide a live demo and the staff Gigi was walking me through the whole process and answered all my queries/problems. Highly appreciated! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 29, 2022

Super support ! Très rapide et à l'écoute des besoins :) Merci à Jinny, Janne et Binh pour leur aide précieuse.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 28, 2022

Great support, they quickly fixed an issue our devs couldn't! Highly recommend! Thanks Gigi & team!!

Store

Mossman

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!