All reviews

Rating Breakdown

  • 5
    96% (1,067 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2022

This app works really well, absolutely as described. I have installed several apps with similar functionality and exactly this app was the one that worked best way. So I choose to use it furtherly. There were some small errors because of different Shopify theme I use (I bought it outside of Shopify theme store), but I contacted customer support and was really impressed how they treated my issue. Support represented by Gigi was great: I got replies very quickly, I was understood 100% correct way, no lacks of misunderstandings at all. Gigi reviewed my situation from different points of view and offered 100% right solution for me. Also Gigi's English is really great, that is a big advantage when getting support. I would also like to say thank you to developers XuTho and Ta Cuong who resolved my problem by adding customized code pieces. The issue was resolved seamlessly and 100% the way I imagined, the way I needed and the way I wanted. In my opinion, this app is worth installing and its team deserve trust.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

July 24, 2024

What truly sets BSS apart, however, is their outstanding support. The customer care team is responsive, knowledgeable, and always ready to assist with any inquiries or issues. They go above and beyond to ensure we are fully satisfied and supported at every step. I highly recommend BSS to any organization looking for top-tier functionality and unparalleled support. A+ all the way!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 1, 2022

HI, I had a small issue with a label. The response was quick and the problem was solved with ease. Very grateful.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 30, 2021

Easy to use and their team is very supportive and responsive. We had an issue and they fixed it in 24 hours.

Using app

12 months

Total reviews

31

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 23, 2021

Customer support is very responsive and helpful Many Thankies to Gigi For her patient and help Thank you

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 22, 2021

Customer support is very responsive and helpful. I appreciate how patient they were with us and how polite they were. Thank you Amber!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 21, 2021

We used the app for installing custom product labels. The label creation is easy and flexible. When we had a problem with the display in the front end we got immediate and goal oriented support that fixed our problem within a couple of hours. Excellent!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 20, 2021

Mình đã gặp 1 tí vấn đề khi đăng ký dùng Gói Free nhưng được sự hỗ trợ rất nhiệt tình và nhanh từ đội ngũ BSS, xin cảm ơn các bạn, một sản phẩm từ Việt Nam

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Cảm ơn bạn vì đã sử dụng và hài long với app Product Labels & Badges của chúng tôi. Hãy liên hệ đến [email protected] bất cứ khi nào bạn cần giúp đỡ. Thân ái, BSS Commerce Team

5 / 5 Share

Dec. 17, 2021

Customer service is outstanding. Both Jonas and Ngoc Hoang were extremely helpful, quick to respond and had less than a 24 hour turn time in resolving my urgent issue. Highly recommend!

Using app

Over 1 year

Total reviews

9

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Great little app to set custom badges or labels across collections, products, and search results page. The overlay doesn't alter the images and the back end is easy to use. The customer service was also very quick to come back and implemented the fix within 2 days. Overall a great experience >> 5 stars!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Love it! Although our shop is using a free plan only but the support helps a lot and their services are great! Big thanks to Gigi and XuTho!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 13, 2021

Great app, even greater customer service! Would recommend to anyone trying to customize product & collection pages with ribbons and labels. 5 stars!

Store

Murmur

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 13, 2021

The best application on the market in this category, a small cost per month, there is a free plan, the support helped a lot. Special thanks to Jonas. Thanks guys.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 10, 2021

Very good ap. easy to use and when support is required, they are there to support you. we are using in a lot of stores. Highly recommended.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 10, 2021

Great app! We especially use labels on product images to inform about a discount or to add urgency. Recently we had one tiny issue and we reached out to the customer support. They handled this very quick, kind and proffesionaly.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 9, 2021

Introduced to attach a badge. The layout collapsed, but the support was quick. I think it's a good app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 9, 2021

The product label apps is easy to use and the assistance provided by Amber and Cuong are excellent. They are quick to action and reliable.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 13, 2021

This app is good for displaying badges on products, so it fills our use-case! There are some eccentricities with live stock counts and implementation issues, but their customer support is very responsive! Amber and Cuong were great support techs to work with and they resolved my issues quickly.

Using app

4 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for all the patience so far. We are happy that the app is working well now! Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 8, 2021

Thanks to Jonas and Ta Cuong for helping us set up the app and making sure it works with our theme (a few tweaks were needed on js), and got resolved in a day. Good app, but great support by the folks!

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 8, 2021

Great app and super great support, thank you much. The app support team follow me in each step and they fixed all issues we faced.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!