All reviews

Rating Breakdown

  • 5
    96% (1,138 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2022

My badges are great and the support helped me finetuning with positioning the label, thanks you very much!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 15, 2022

This app is exactly what we were looking for - super easy to set up and has lots of ways to customize. Their support team (Jinny and Hoang) was not only incredibly fast to respond, but they fixed the issue quickly and were so patient and helpful! This app is very good if you want to make labels from scratch and upload custom image labels that you have created on a side. I had a question and the support team was fantastic - very quick responses. Would definitely recommend!

Using app

6 months

Total reviews

8

Average rating

3.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 25, 2022

Everything works well now thanks to Amber and the technician Hoang. Although the problem shouldn't have occurred in the first place, they fixed it quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 11, 2022

We have been working with Gigi Nguyen (Customer Support) and Ngoc Hue (Designer) to develop new banners. Their response time and enthusiasm to assist us has been nothing short of excellent! This app offers very good features based on its pricing structure (we are using the advance plan) in comparison with other similar apps. The interface is intuitive and its easy to use. You can use it to develop your own banners and badges quite simply. Highly recommended!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 10, 2022

Fantastic service by Gigi and the tech guys (Pham Ngoc Hoang and Hoa Xuan Duong), can absolutly recomend this app.

Using app

12 months

Total reviews

4

Average rating

3.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 9, 2022

It does the job and is free. My labels weren't showing correctly and I messaged the staff and they got it fixed quickly.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 7, 2022

I am pleased and satisfied with the support I received from Stephanie. Prompt response and resolved my inquiry.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 4, 2022

Straight forward and easy to use. Steph and Duong were quick to help even during the lunar new year - thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 4, 2022

Works great so far. Had some issues with set up but Steph quickly resolved the issue. Thanks for the app!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 10, 2022

Staff was very helpful in setting up a custom badge placement for me. Steph, Dimitri, and XuTho continued working until everything was just right. Great service!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 30, 2022

Awesome app! Awesome support/very helpful and prompt! I required an adjustment on my website which needed customisation so I got in touch with Gigi (customer support) who got in touch with the tech guy (Pham Ngoc Hoang). They worked very quickly to fix the error of the display box on my website. Thank you! I will continue using this app :)!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 28, 2022

I find the app fantastic, it's done very well and if we start from the technical assistance received from Gigi Nguyen and the technician Ngoc Hoang it was amazing. They solved a problem of mine with my graphic theme which now fits perfectly with their app. I highly recommend them also because they are very kind, fast and ready to help you with any problem. Really highly recommended!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 25, 2022

This app is exactly what I was looking for! I had a question with the placement of my design & Gigi was super helpful. I was able to upload the free shipping label I designed & attach it to all my listings. Worked perfectly! I would definitely recommend this app to anyone wanting to add badges or labels to your photos.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 24, 2022

Free version works very well for its purpose and when i had issues their support team was responsive and fixed them quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 19, 2022

Sie ist perfekt, ich hatte anfangs ein paar technische Probleme und habe den Kundendienst angeschrieben, danach erhielt ich sofort Hilfe von Mitarbeiterin Gigi und dem Techniker Ta Cuong Perfect app and helpful customer service from Gigi and Ta Cuong!!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 19, 2022

Great app, and great service from BSS. I'm using several apps from BSS and always get great service, and customization if needed

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 18, 2022

App works as it should! I had this on an older non-2.0 theme and it worked flawlessly. Once I migrated over to a newer 2.0 theme, it had some hiccups...but Amber and Thong at BSS fixed it up real quick for me. Great service!

Using app

9 months

Total reviews

4

Average rating

3.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 17, 2022

i would like to thanks the guy from Bsscommerce his name Gigi he was very friendly and helpful he fix my issue and fix my label problem .Thank you so much

Using app

11 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 16, 2022

App is easy to use and has a scheduling function for product labels. App also have different conditions that allows us to set up labels for different products/collections quickly. We experienced a few styling issues and support is quick to jump in and fix them for us. World-class support by Amber and Cuong! Highly recommend this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 19, 2022

really great app with really great support, can reccomend this app for product labels! we are very happy!

Store

PicArt

Using app

5 days

Total reviews

21

Average rating

3.5

Developer Reply

We are sorry for hearing about the problem and for the delay in response during the weekend. We already fixed the problem and contacted you in the email/chat. Kindly check and reply to us so that we know the problem was sorted out as your desire. Thank you and look forward to hearing from you soon.