All reviews

Rating Breakdown

  • 5
    96% (1,138 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2022

I use this app to increase my conversion rate and it works really good! Also the support team, especially Gigi and Ta Cuong, are very helpful and effective.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 13, 2022

I have been using this app for many months and it fully meets my needs. A small bug was not showing some labels correctly, I contacted customer support and they fixed the problem very quickly and professionally. Recommended!

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 13, 2022

App's features are great and fits well for our store's needs. But the real MVPs were Gigi and Ngoc Hoang for delivering superb customer service and technical help respectively. Response were prompt and clear, and they made sure the app is working as intended on our website.

Using app

13 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 12, 2022

Simple app that helps identify important products for customers. I had some trouble and the staff - Gigi, Chu Thong, and Ngoc Hue were all very quick to respond and solve the problem plus make some other suggestions to help us out. Great service - Thank you

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 12, 2022

Utilizo esta aplicación desde que lanzamos nuestro ecommerce y me funciona perfectamente, se acomoda a todo lo que busco, además cuenta con un soporte técnico capacitado y te resuelven el problema en el menor tiempo posible, lo recomiendo al 100%. Alguna recomendación seria que lo puedan traducir también al español.. Muchas gracias, que sigan adelante..

Store

Totto

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 12, 2022

Wonderfull app with an amazing support that solves every small issue and theme conflict. You can just start with free version and you will find many functionalities too. RECOMMEND! integrated with pagefly!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 8, 2022

Hele fijn app die ervoor zorgt dat je je producten kunt uitlichten door middel van er een label op te plakken. Fijne support ook.

Using app

2 months

Total reviews

17

Average rating

4.6

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 8, 2022

I just started using this app to add some catchy labels to my products, and I can say that so far I am very impressed! They offer A LOT of features and options, on top of the fact that their pricing is extremely fair for their offering! Even the free plan comes with great labels to use for all sorts of purpose. To make things even better, their customer support has been WONDERFUL so far. My first reach-out was handled quickly and efficiently by Gigi, and I was provided a response that resolved my problem and educated me about the app on the first reply! Hats off to Gigi!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 27, 2023

Love this app! Labeling my Best-Sellers and my Restocks has helped improve and make easier the customer experience in my shop. Definitely recommend! Wanted to give a special thanks to Jennie who helped me out with a technical issue I was facing just recently. The turnaround time was very quick and they kept me updated along the way. Thank you guys!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 4, 2022

Thank you Jolie Nguyen and Nguyen Kim Tung for helping to solve the issue fast. The label showed on the main page as expected. Good customer service!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 6, 2022

We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 6, 2022

This app works really well, absolutely as described. I have installed several apps with similar functionality and exactly this app was the one that worked best way. So I choose to use it furtherly. There were some small errors because of different Shopify theme I use (I bought it outside of Shopify theme store), but I contacted customer support and was really impressed how they treated my issue. Support represented by Gigi was great: I got replies very quickly, I was understood 100% correct way, no lacks of misunderstandings at all. Gigi reviewed my situation from different points of view and offered 100% right solution for me. Also Gigi's English is really great, that is a big advantage when getting support. I would also like to say thank you to developers XuTho and Ta Cuong who resolved my problem by adding customized code pieces. The issue was resolved seamlessly and 100% the way I imagined, the way I needed and the way I wanted. In my opinion, this app is worth installing and its team deserve trust.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

July 24, 2024

What truly sets BSS apart, however, is their outstanding support. The customer care team is responsive, knowledgeable, and always ready to assist with any inquiries or issues. They go above and beyond to ensure we are fully satisfied and supported at every step. I highly recommend BSS to any organization looking for top-tier functionality and unparalleled support. A+ all the way!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 1, 2022

HI, I had a small issue with a label. The response was quick and the problem was solved with ease. Very grateful.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 30, 2021

Easy to use and their team is very supportive and responsive. We had an issue and they fixed it in 24 hours.

Using app

12 months

Total reviews

31

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 23, 2021

Customer support is very responsive and helpful Many Thankies to Gigi For her patient and help Thank you

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 22, 2021

Customer support is very responsive and helpful. I appreciate how patient they were with us and how polite they were. Thank you Amber!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 21, 2021

We used the app for installing custom product labels. The label creation is easy and flexible. When we had a problem with the display in the front end we got immediate and goal oriented support that fixed our problem within a couple of hours. Excellent!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 20, 2021

Mình đã gặp 1 tí vấn đề khi đăng ký dùng Gói Free nhưng được sự hỗ trợ rất nhiệt tình và nhanh từ đội ngũ BSS, xin cảm ơn các bạn, một sản phẩm từ Việt Nam

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Cảm ơn bạn vì đã sử dụng và hài long với app Product Labels & Badges của chúng tôi. Hãy liên hệ đến [email protected] bất cứ khi nào bạn cần giúp đỡ. Thân ái, BSS Commerce Team

5 / 5 Share

Dec. 17, 2021

Customer service is outstanding. Both Jonas and Ngoc Hoang were extremely helpful, quick to respond and had less than a 24 hour turn time in resolving my urgent issue. Highly recommend!

Using app

Over 1 year

Total reviews

9

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!