All reviews

Rating Breakdown

  • 5
    96% (1,070 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

Nov. 30, 2020

We installed the app to get some labels for our BFCM deals and it was super easy to install and worked right out of the box. We had one challenge with another integration in our store that was a little more complicated but the support team and Stephanie got on it right away and resolved it quickly. Could not be any happier and would recommend this app for anyone looking for labels or badges on their shopify site! We are a really happy customer.

Using app

Over 1 year

Total reviews

24

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

I downloaded this app to set up back order and pre-order labels on my products. I had an issue setting the configuration up so I reached out to customer support and within a few hours (on Thanksgiving evening mind you) it was resolved (thanks Stephanie!).

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

It is great, taking into account that you can have can add your own labels for free. It is basic but useful enough! and I have to say that support was absolutly perfect, they helped me to fix my own label and scale it since I have different format of product pictures. Thanks a lot Stephanie! I would recommend this app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

This app has been brilliant, really easy to use. The response from the team is really quick and they are so helpful in resolving any issues. Would highly recommend.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Fantastic customer support - can't rate these guys highly enough. I asked for a custom label and they made one within 2 hours.

Using app

About 1 month

Total reviews

15

Average rating

4.9

5 / 5 Share

Nov. 22, 2020

I have just started using this app. but what i find amazing is the support they provide even for the free plan. Soon will upgrade to paid plan really happy with the support ( Big thanks to Stephanie).

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

BSS Commerce design team set up the labels for our store to properly work with our multi-language site. Thanks

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Excellent customer service. They attended me quickly and solved the technical problem very quickly. They are friendly and very competent. I highly recommend them. Thank you very much Stephanie!

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 13, 2020

Support is so strong and they solved my problem within few minutes. EVERYONE should use their service.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Great app, and fantastic support! They designed a custom label for us, and it works perfectly with our needs. The badge looks great, and was a really convenient way to add some extra highlights to our product page without having to know any coding

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Super convenient and technical support was instant and more than satisfactory. Would recommend this for product labels on shopify!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Great customer service. We had issues with the labels not displaying across our custom theme but thankfully Stephanie & the rest of the team helped us fix the problem promptly. They even designed a label image for us since it would perform better across the site. Extremely responsive and helpful – thanks again!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

This app allows us to show the products that are for pre-order. We had some issue to integrate but the team help and now it works perfectly. One suggestion: It will be great if the label could stay when we are on the checkout page.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Great app with customization options for your badges! Customer support goes above and beyond - I highly recommend this app! Stephanie from customer support is extremely professional and beyond helpful. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that you like our app and we bet that the labels will help you sell products faster ;)

5 / 5 Share

Nov. 2, 2020

Slick app. Easy to use and integrates seamlessly. Really appreciate how quickly the team responds to questions or requests—Asked for a non-critical change and it was made first thing after the weekend. Thanks Stephanie!

Using app

7 days

Total reviews

19

Average rating

4.8

Developer Reply

Thanks for leaving such kind feedback and for using our app for your website. Will always be ready to help when you need us. Best, Stephanie & The Team

5 / 5 Share

Oct. 31, 2020

Prompt support! Exactly what we wanted with our labels! Quick and easy. Hassle free. Thank you, appreciate it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Bravo! Thanks for using and leaving kind feedback on our app. Next time, just let me know if you need help with any settings. Best, Stephanie.

5 / 5 Share

Oct. 31, 2020

Amazing flexibility with the tool and the team were so helpful in making it work as i wanted it to: Stephanie and the guys working a weekend for us!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Also, appreciate all your kindness with our app. Hope that with our app, you will have successful sales this Christmas season ;)

5 / 5 Share

Oct. 30, 2020

We utilize Product Labels for our website to display pre-order items. Both the support (Stephanie) and technical teams are prompt and professional in handling any issues with the application. We highly recommend BSS Commerce.

Store

vwalla

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that you like our Product Labels Pro app and also the support. Please keep supporting other apps of us. Thank you.

5 / 5 Share

Oct. 29, 2020

I had discount label placement issue at bottom alignment. Was covering abt half of the price/vendor/type section. I’ve sent couple of lines by mail to move up to prod pic. By next day I got a message abt ‘problem solved check your site’.. Awesome customer service not to mention the app gave everything I needed, even my lil daughter able to use :-) Thanks for pro handling for team!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much Amnesia, for your detailed feedback. Next time, even if it is not a problem with the app but you want us to create a special label for you, also ring us at [email protected]. Ready to help <3