All reviews

Rating Breakdown

  • 5
    96% (1,139 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

Nov. 10, 2020

Super convenient and technical support was instant and more than satisfactory. Would recommend this for product labels on shopify!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Great customer service. We had issues with the labels not displaying across our custom theme but thankfully Stephanie & the rest of the team helped us fix the problem promptly. They even designed a label image for us since it would perform better across the site. Extremely responsive and helpful – thanks again!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

This app allows us to show the products that are for pre-order. We had some issue to integrate but the team help and now it works perfectly. One suggestion: It will be great if the label could stay when we are on the checkout page.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Great app with customization options for your badges! Customer support goes above and beyond - I highly recommend this app! Stephanie from customer support is extremely professional and beyond helpful. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that you like our app and we bet that the labels will help you sell products faster ;)

5 / 5 Share

Nov. 2, 2020

Slick app. Easy to use and integrates seamlessly. Really appreciate how quickly the team responds to questions or requests—Asked for a non-critical change and it was made first thing after the weekend. Thanks Stephanie!

Using app

7 days

Total reviews

19

Average rating

4.8

Developer Reply

Thanks for leaving such kind feedback and for using our app for your website. Will always be ready to help when you need us. Best, Stephanie & The Team

5 / 5 Share

Oct. 31, 2020

Prompt support! Exactly what we wanted with our labels! Quick and easy. Hassle free. Thank you, appreciate it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Bravo! Thanks for using and leaving kind feedback on our app. Next time, just let me know if you need help with any settings. Best, Stephanie.

5 / 5 Share

Oct. 31, 2020

Amazing flexibility with the tool and the team were so helpful in making it work as i wanted it to: Stephanie and the guys working a weekend for us!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Also, appreciate all your kindness with our app. Hope that with our app, you will have successful sales this Christmas season ;)

5 / 5 Share

Oct. 30, 2020

We utilize Product Labels for our website to display pre-order items. Both the support (Stephanie) and technical teams are prompt and professional in handling any issues with the application. We highly recommend BSS Commerce.

Store

vwalla

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that you like our Product Labels Pro app and also the support. Please keep supporting other apps of us. Thank you.

5 / 5 Share

Oct. 29, 2020

I had discount label placement issue at bottom alignment. Was covering abt half of the price/vendor/type section. I’ve sent couple of lines by mail to move up to prod pic. By next day I got a message abt ‘problem solved check your site’.. Awesome customer service not to mention the app gave everything I needed, even my lil daughter able to use :-) Thanks for pro handling for team!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much Amnesia, for your detailed feedback. Next time, even if it is not a problem with the app but you want us to create a special label for you, also ring us at [email protected]. Ready to help <3

5 / 5 Share

Oct. 27, 2020

At first the App was not working the way I had hoped for, but as soon as I clicked the chat button, Stephanie was there to help and got my problem corrected almost immediately. Will be using this program again, just because the customer service was fantastic.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for your feedback and for using our app. Not only is the customer service helpful, but we also promise that the app now works exactly the way you wanted it. Enjoy ;)

5 / 5 Share

Oct. 26, 2020

I've just started using and had a problem with one of my pages not saving the label I created. I contacted support and chatted with Stephanie who was really helpful and quick to get the development team involved to assist. Really good.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you as well for being very patient and kind to us although there was a small display issue at first. Happy that we fixed it all right soon and you are now satisfied with the app. Appreciated!

5 / 5 Share

Oct. 26, 2020

I used this app to display a badge on some specific products and it's definitely a must-have; very easy-to-use, powerful, and customizable tool. And the cherry on the cake: the support team is just awesome; very efficient, nice, and very responsive!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your website is lovely and I believe that the labels will help the products sell even faster. Best, Stephanie.

5 / 5 Share

Oct. 24, 2020

This is a very usefull app, you can create your own designs and the free plan gives you two labels already. Customer service responds very quick aswell. Stefanie helped me set up the right label and made it visible on the right pages.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind words, Dionne. Enjoy our app and I promise that there are even more new features soon ;)

5 / 5 Share

Oct. 23, 2020

I was looking for an app to add a "new" sticker to my listings. This app works perfectly and you can't beat the free plan!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Do you like all the custom labels we made for you? Hope that they will help to sell your products more and faster. Cheers!

5 / 5 Share

Oct. 21, 2020

Having issues with install, sent one email and the team responded and rectified the issues in a very timely manner.

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

Happy to be helpful for your case. Enjoy the app and we wish your business even more successful with our labels. You know, catchy badges sell products faster.

5 / 5 Share

Oct. 21, 2020

For the price you pay this app really stands out compared to many on the app store, very simple to use and gives you a lot of customizations! Highly recommended even with the FREE plan Stephanie really went above and beyond to help with a small issue within 5 minutes of contacting! I will definitely be using this app from now on.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Next time, if you need help with the setting or you want to create a beautiful label, remember that I am always ready to help. Best, Stephanie.

5 / 5 Share

Oct. 21, 2020

The support from Stephanie and the team has been amazing. They fixed some issues and helped troubleshoot some setup. This is working perfectly so far.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Stephanie here. Really appreciate your kind words. My team and I will keep working hard to make the app even better!

5 / 5 Share

Oct. 20, 2020

Excellent customer service, even for those on the free plan. I have some problems with labels not displaying properly. Fixed the problem, really quickly and even customised the label to match my website theme colours. Fully recommended, as exceeded my expectations!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Although there was a little problem with the display at first, you were still very kind to us. To all customers, we promise to fix all problems with the labels, if any, quickly and effectively. Thus, just enjoy the app to the fullest.

5 / 5 Share

Oct. 20, 2020

Very userfriendly app, does exactly what it needs to and the customer service is really amazing. I hope they'll add a a customizable CSS file soon.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We will definitely keep your idea in mind and develop it soon. Enjoy the app and stay tuned to our update.

5 / 5 Share

Oct. 20, 2020

Great App, meets my expectations. The support team were awesome very professional in handling customer concerns.

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you as well, Gloria because you are very kind and patient with our app!