All reviews

Rating Breakdown

  • 5
    97% (989 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 92% (942)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

Great app and even better support, would recommend.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

The customer service team is great. Jane helped to get the fix done quickly

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Very helpful and quick to solve problems!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Rossie was an awesome tech support, resolved my banner issue in minutes. Much appreciated, did I mention I was working at 10pm at night too?! Looks like they have 24/7 support. :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Great chat service!!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

So supportive of our inquiries. Lovely communication

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Customer Support at Deco is extremely convenient and reliable. I had communicated with a representative name Rossie and she respond immediately along with addressing/ fixing the issue. I feel comfortable knowing Deco is willing to help with unforseen technical discrepancy.

Store

1784

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Incredible app with an incredible customer service team, they would respond in seconds to help fix any issues I had. Highly recommend.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Amazing Support by Jane! This app is fantastic, but the support is even better! I needed a custom feature to display labels on all product variant images, and Jane helped me get it done within an hour. The technical team is very fast and efficient. Highly recommended for anyone looking for professional product labels!

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Wendy was very helpful and quickly arranged the stylish label to appear on the product page

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great support, we had an issue with our theme that was resolved within minutes. Jane was extremely responsive and helpful.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

good customer service in learning to use it for the first time- live help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

They have a very good support team for customers' queries and a very professional technical team as well

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

John was very helpful. A badge wasn't displaying on the product page for the first image, he got me sorted out. Very efficient customer service. I hope they keep it up!!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Efficient responses. Gave me all the answers I needed

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

I've used this app for years! The features are easy to use and integrate on any store. The premade designs also make it super easy to get customers attention for speedy checkouts. I highly recommend using this app on your storefront.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great product with professional customer support!

Store

BioTeva

Using app

About 2 hours

Total reviews

2

Average rating

5.0