All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Huge assortment of labels available that are extremely professional looking! You can even upload your own if you want, but there are so many options it's not really necessary. We use the labels for various sales (buy 2 get 1, 50%, etc). They really stand out. You can adjust the display size easily. You can choose the products that get the label by collections, manually, by price, and more! This is an excellent app run by excellent people.

Using app

About 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Hi Ferri Seeds, Thank you so much for your kind words! We are thrilled to hear that you have a great time in DECO! Your kind words truly mean a lot to our team! We will continue to develop more efficient features so they can save more time for you and other merchants. Once again, thank you for being one of our treasured merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴

5 / 5 Share

Nov. 6, 2023

レスポンスも早く、問題も改善できました。 英語に翻訳して英語でやりとりをしていましたが、おおむね大きな問題はありませんでした。ありがとうございます。

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Absolutely fantastic service!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 2, 2023

After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!

Using app

2 days

Total reviews

8

Average rating

2.5

Developer Reply

Hi Harmony Tree team, I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile. However, this could be solved with our support within 15 minutes. We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all. We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need. Best regards, Julie DECO Team

5 / 5 Share

Oct. 31, 2023

I just finished a conversation with one of their advisors, and I'm very satisfied with our discussion. The support quickly resolved the issues I encountered during the setup of their application. The app is easy to configure, and the support is responsive and very friendly!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Julie was ab absolute pleasure to work with. very attentive to detail. even for such a small request. I am very pleased with her dedication to help me. She deserves all the best!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

App hỗ trợ nhiệt tình và luôn giải quyết vấn đề nhanh gọn. Luôn luôn sẽ ủng hộ app ạ <3 <3 <3

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

I just signed up. Needed help and the customer service is quick. Thats great they are very good at communication and help you at length. This is really motivation to use and purchase subscription package.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

great customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

From first install I hade some requirements that weren't met out the box, but after reaching out to support they developed and implemented a solution within hours. Now they have implemented a new feature ("Stacked Labels") that solves so many issues for users wanting to have multiple labels in the same possition stacked according to several rules. Haven't seen that anywhere else! The app performs better than expected, and customer service is out of this world. Can not recommend this app enough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi cykelland team, Thank you so much for sharing your positive thoughts! It brings us immense joy to hear that you had a wonderful time with DECO and our team can be able to assist you! Regarding "Stacked Labels", this is a new launched feature of us, so we really appreciate every bit of your feedbacks. Thank you! 🥰 Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient services for you and other merchants! Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴

5 / 5 Share

Oct. 25, 2023

The app works great and the customer service team was quick to fix an issue I was having.

Store

Coverly

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Fantastic customer service from Rossie. Quick and efficient, all I could ask for. Product is easy enough to set up and does exactly what it says. I'd recommend.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great support team.

Store

Shaam

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Very useful app and works very good

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Nice and pleasant to use interface but also the support was fantastic. Quick to review and help us get it working on our template.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Diffney Menswear, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer! Rest assured that we will try our best to be a better assistant to you every day! Rossie | DECO Team 😊🌼

5 / 5 Share

Oct. 19, 2023

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Great app and wonderful customer service!! Rossie was so super supportive and communicative!! I couldn't display the label onto my website, and Rossie quickly identified the problem and worked hard to fix it! Thank you so much, Rossie!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

ho avuto problemi nella creazione della label per i prodotti e sono stato assistito in modo impeccabile finchè il problema non è stato risolto, customer service molto efficente

Using app

12 months

Total reviews

2

Average rating

5.0