All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2023

amazing customer service from Rossie! i installed the free plan to try using the product labels on a few of my skus. They weren't showing up properly so i reached out for help and within 24 hours it was fixed and looking great! So responsive - highly recommend.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

So far so great! CS is responsive and thorough - app is easy to install and the ready-to-use badges are pretty great! Definitely loving this app so far; I also find it is very fairly priced, esp. compared to some other apps! Looking forward to using it further and hopefully seeing a conversion lift.

Store

onewith

Using app

3 months

Total reviews

20

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

was having some issue with integrating the app with a section page builder i was using and in less than 10 mins it was fixed.. Customer service Top Tier.. DEFINATELY RECOMMEND............................ Thanks to Julie & the Tech Team..

Store

My Store

Using app

9 days

5 / 5 Share

Oct. 6, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Good application and great technical support.

Store

MYMAME

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

This app was really easy to install and setup. I contacted support when I needed help and they responded right away and solved the issue. I do recommend.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Amazing support got the label working super fast

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!

Store

KESTAN

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kestan, We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! šŸ˜Š If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Thanks again for choosing us! DECO Team

5 / 5 Share

Sept. 21, 2023

This is the second store I've used DECO for, and I absolutely love them! The nicest and quickest, most helpful team. Does what it is supposed to, for sure, Thank you Julie so much!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ash Lash, We're truly honored and delighted that you're loving DECO for the second time around! šŸŒŸ Our team is thrilled to receive such positive feedback, and we're especially grateful for your shoutout to Julie. We're here to make sure everything works smoothly for you, and it's fantastic to hear that we're delivering on our promises. If you ever need anything else or have more stores to set up, you know we're just a message away. Thanks again for your support and trust! Warm regards, DECO Team

5 / 5 Share

Sept. 21, 2023

support team resolved our issues in a timely manner.

Using app

1 day

Total reviews

3

Average rating

2.3

Developer Reply

Hi Northern Dog Biscuit Bakery, We're thrilled to hear you enjoyed DECO & our service! šŸŒŸ Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out. Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day! Best regards, DECO Team

1 / 5 Share

Sept. 21, 2023

Support has not much idea after 30 minutes nothing happened. The problem could not be solved.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi Bubatz Heaven, I'm truly sorry to hear about the difficulties you faced with our support team, and I understand your frustration. Your experience certainly falls short of our usual standards, and for that, I apologize. I truly understand your frustration with the issue you encountered, and I've personally investigated the matter. It's true that at that time our technical team encountered difficulties and incompetence in fixing the issue. However, at that time, we encountered challenges in resolving issues due to factors beyond our control (Data retrieval from Shopify). As evidence, during the time you experienced difficulties, when I searched on the online store's search engine, the product didn't appear. This means we can't retrieve data from Shopify either. This issue tends to persist for a period and then naturally resolves itself. We're committed to providing quick and effective solutions, and it's clear we missed the mark in this instance. Your feedback is invaluable, as it helps us identify areas for improvement. Once again, I apologize for the inconvenience you've experienced, and I appreciate your understanding as we actively strive to enhance our services. Best regards, Julie DECO Team

5 / 5 Share

Sept. 19, 2023

julie has been amazing helping me solve the issue , and design beautiful templates for my brand ... this app is great!!!

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi My Little Thieves, We're thrilled to hear you enjoyed DECO & our service! šŸŒŸ Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out. Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day! Best regards, DECO Team

5 / 5 Share

Sept. 19, 2023

Great experience and amazing service! Added badges easily and had a small technical issue that was quickly resolved by the tech team.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Blossom Moments, We're thrilled to hear you enjoyed DECO & our service! šŸŒŸ Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out. Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day! Best regards, DECO Team

5 / 5 Share

Sept. 18, 2023

Very fast and nice support! The perfect app for product labels!

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi FlowZoom, We're thrilled to hear you enjoyed DECO & our service! šŸŒŸ Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out. Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day! Best regards, DECO Team

5 / 5 Share

Sept. 14, 2023

Love the product and service

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi BingCases, We're thrilled to hear you enjoyed DECO & our service! šŸŒŸ Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out. Thanks again for choosing us! Best regards, DECO Team

5 / 5 Share

Sept. 13, 2023

Store

INMEZA

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Inmeza, We're thrilled to hear you enjoyed DECO & our service! šŸŒŸ Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out. Thanks again for choosing us! Best regards, DECO Team

5 / 5 Share

Sept. 13, 2023

Very helpful and kind service.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Highly recommend! The app is intuitive to use and offers loads of flexibility. Julie & the team at Deco are wonderful -- they responded to my questions promptly and helped me get my labels looking just right.

Using app

3 days

Total reviews

3

Average rating

5.0