All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

Sept. 13, 2023

Very good app and the team is very helpful. Recommend it!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

After struggling to edit/change badges in our template we installed Deco. So far so good - easy to use and install, support is super quick and the badges work like a charm.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Amazing) There were some issues with displaying the label due to my theme settings. The support girl with the wonderful name Julie responded quickly, walked me through the instructions like a small child and quickly solved the problem. She also offered to help with custom label design and did a great job) Thank you very much, great service :)

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 20, 2024

Very helpful and great customer service (:

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Easy to use and very quick technical support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Easy to use. Support team came to help with my current theme and fixed the showing problem fast within 15 minutes!. The application does what we need to boost up CTA for buyer. Applause the the support and texh team for this matter

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

fΓ‘cil de usar y prΓ‘ctica. Tuve inconvenientes al actualizar el Theme, y soporte lo resolviΓ³ en pocos dias y de manera muy amable. buena la experiencia.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Great support service. There were problems with the visibility of the icon. Received a quick response and help with resolved issues. Also some useful tips. Recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi MarkoSoli, Thanks a million for your awesome review! 😊 We're thrilled to hear that you had a great experience with our support team and that we could help resolve the icon visibility issues promptly. We're here to make sure your experience is smooth and enjoyable, so if you ever need more assistance or have any questions, don't hesitate to reach out. Plus, we're always here with handy tips and tricks to make the most out of our app. Thanks again for your recommendation – it means a lot to us! We're looking forward to making your experience even better in the future. πŸ˜ƒ Warm regards, DECO Team

5 / 5 Share

Sept. 5, 2023

I've barely had the app installed for 15 mins but am already so happy with the help Julie and the team have provided! Super friendly and she even went above and beyond with offering design help! Very happy!

Using app

35 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi Patchwork team, I hope this email finds you well. I wanted to thank you for your recent review of our app personally. We are delighted to hear that you are already experiencing the benefits of our service and that Julie and our team were able to provide you with friendly and helpful assistance, even going above and beyond with design support within just 15 minutes of installation. Your satisfaction is our top priority, and we are here to assist you whenever you need. If you have any more questions or require further assistance, please don't hesitate to reach out. Once again, thank you for choosing our app, and we look forward to continuing to meet your needs and expectations. Best wishes DECO team

5 / 5 Share

Aug. 29, 2023

Perfect addition to make your online store experience more customer friendly and professional! You can upload your own designs even on the free plan. Customer service is also top bar and Julie was very helpful as I wanted to have my badges vertical. Tip: Create a vertical badge on PS and upload it! ;) Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Wayla The Line, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. And yes, the vertical badge sure does make your product look more unique ;) Thank you for the amazing tips! Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 29, 2023

Great App with good customer service, I really like Julie who helps me very fast and nicely. recomended App, THANKS!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dalit Peer, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 25, 2023

Great customer service and very helpful with set up. So far the app is doing exactly what I need it to do.

Using app

4 days

Total reviews

11

Average rating

4.9

Developer Reply

Hi We Drink Bubbles, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 21, 2023

Works great. Recently had a small issue, but support got straight onto it, despite my being on the free plan for at least the last 5 years!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Modern Motor Cycle Company, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 21, 2023

Fantastic easy to use app, but it all would be worthless without the great customer service i received while trying to setup this app with the prestige template. Solution was fast and courteous

Using app

3 days

Total reviews

5

Average rating

3.6

Developer Reply

Hi Bianchi Moda, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 21, 2023

The most patient and responsive team ever. I interacted mainly with Julie, who's super awesome. They even went out of their way to integrate their app with our page-building app just for our request. Highly recommended.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Atlas Sound & Vision, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 16, 2023

Great app & exceptional customer service. Every store owner should using this app and especially taking notes on how they serve their customers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Funny Paws, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 9, 2023

Very fast response from the customer support team. They solved my problem in a matter of minutes. KUDOS to service

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Spice Basket, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 8, 2023

Support is awesome, they will personally assist with each and every changes and get the things done, until you're satisfied. Great Product and Service. Keep it up team.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Iconic India, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼

5 / 5 Share

Aug. 7, 2023

Great app and service. If there are any issues with anything they are really quick to get it sorted. Couldn't recommend it enough.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Roy's Boys, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day! Julie | DECO Team 😊🌼