All reviews

Rating Breakdown

  • 5
    96% (1,075 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (1,020)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2023

very good and efficient tool and having online team to fix problem quickly. thats good

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Excellent app and support. I recommend it!!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

the app is alright, but the customer service is god tier. thank you so much Julie. GOAT customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Alles perfekt

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Rossie gave us excellent customer service and the app was easy to set up.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Great app with helpful & quick response rate.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Boutique Camping Thank you so much for your kind words! It's truly an honot for us to hear that our team can be able to help you sort the issue out. 🥰 We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 15, 2023

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Fast and accurate, fantastic support. Works perfectly!

Using app

About 18 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 14, 2023

Julie, Rossie and all the development team were very gracious and helpful in getting our labels to display due to a theme-compatibility issue. The label process itself is easy to use and while some more advanced features are hidden behind a pay wall, the free features are very useful!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi IRWINS MEGASTORE, Thank you so much for sparing your time to leave us such a generous feedback! It's truly delighted for us to hear that you have a positive experience in DECO and our team can be able to help you sort the issue out. Thank you so much! 🥰 We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 20, 2023

Very helpful and always available to provide efficient customer support !

Using app

10 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 10, 2023

Does what it says and the support was really good.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Upgraded to the paid version. Makes it so easy to add labels. Support helped me with formatting issues most likely due to other Apps I have. Resolved my issues so quickly.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi StickerFab, Thank you so much for your kind words! It's truly delighted for us to hear that you have a wonderful experience in DECO! 🥰 Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels! Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🪴

5 / 5 Share

Nov. 8, 2023

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Huge assortment of labels available that are extremely professional looking! You can even upload your own if you want, but there are so many options it's not really necessary. We use the labels for various sales (buy 2 get 1, 50%, etc). They really stand out. You can adjust the display size easily. You can choose the products that get the label by collections, manually, by price, and more! This is an excellent app run by excellent people.

Using app

4 months

Total reviews

13

Average rating

4.9

Developer Reply

Hi Ferri Seeds, Thank you so much for your kind words! We are thrilled to hear that you have a great time in DECO! Your kind words truly mean a lot to our team! We will continue to develop more efficient features so they can save more time for you and other merchants. Once again, thank you for being one of our treasured merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴

1 / 5 Share

Nov. 2, 2023

After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!

Using app

2 days

Total reviews

8

Average rating

2.5

Developer Reply

Hi Harmony Tree team, I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile. However, this could be solved with our support within 15 minutes. We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all. We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need. Best regards, Julie DECO Team

5 / 5 Share

Oct. 31, 2023

I just finished a conversation with one of their advisors, and I'm very satisfied with our discussion. The support quickly resolved the issues I encountered during the setup of their application. The app is easy to configure, and the support is responsive and very friendly!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Julie was ab absolute pleasure to work with. very attentive to detail. even for such a small request. I am very pleased with her dedication to help me. She deserves all the best!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

App hỗ trợ nhiệt tình và luôn giải quyết vấn đề nhanh gọn. Luôn luôn sẽ ủng hộ app ạ <3 <3 <3

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

I just signed up. Needed help and the customer service is quick. Thats great they are very good at communication and help you at length. This is really motivation to use and purchase subscription package.

Using app

About 1 hour

Total reviews

3

Average rating

5.0