DECO Product Labels & Badges
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Julie, Rossie and all the development team were very gracious and helpful in getting our labels to display due to a theme-compatibility issue. The label process itself is easy to use and while some more advanced features are hidden behind a pay wall, the free features are very useful!
Hi IRWINS MEGASTORE, Thank you so much for sparing your time to leave us such a generous feedback! It's truly delighted for us to hear that you have a positive experience in DECO and our team can be able to help you sort the issue out. Thank you so much! 🥰 We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹
Helpful and always available to provide efficient customer support !
Does what it says and the support was really good.
Upgraded to the paid version. Makes it so easy to add labels. Support helped me with formatting issues most likely due to other Apps I have. Resolved my issues so quickly.
Hi StickerFab, Thank you so much for your kind words! It's truly delighted for us to hear that you have a wonderful experience in DECO! 🥰 Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels! Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🪴
Huge assortment of labels available that are extremely professional looking! You can even upload your own if you want, but there are so many options it's not really necessary. We use the labels for various sales (buy 2 get 1, 50%, etc). They really stand out. You can adjust the display size easily. You can choose the products that get the label by collections, manually, by price, and more! This is an excellent app run by excellent people.
Hi Ferri Seeds, Thank you so much for your kind words! We are thrilled to hear that you have a great time in DECO! Your kind words truly mean a lot to our team! We will continue to develop more efficient features so they can save more time for you and other merchants. Once again, thank you for being one of our treasured merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴
After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!
Hi Harmony Tree team, I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile. However, this could be solved with our support within 15 minutes. We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all. We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need. Best regards, Julie DECO Team
I just finished a conversation with one of their advisors, and I'm very satisfied with our discussion. The support quickly resolved the issues I encountered during the setup of their application. The app is easy to configure, and the support is responsive and very friendly!
Julie was ab absolute pleasure to work with. very attentive to detail. even for such a small request. I am very pleased with her dedication to help me. She deserves all the best!
App hỗ trợ nhiệt tình và luôn giải quyết vấn đề nhanh gọn. Luôn luôn sẽ ủng hộ app ạ <3 <3 <3
I just signed up. Needed help and the customer service is quick. Thats great they are very good at communication and help you at length. This is really motivation to use and purchase subscription package.
From first install I hade some requirements that weren't met out the box, but after reaching out to support they developed and implemented a solution within hours. Now they have implemented a new feature ("Stacked Labels") that solves so many issues for users wanting to have multiple labels in the same possition stacked according to several rules. Haven't seen that anywhere else! The app performs better than expected, and customer service is out of this world. Can not recommend this app enough.
Hi cykelland team, Thank you so much for sharing your positive thoughts! It brings us immense joy to hear that you had a wonderful time with DECO and our team can be able to assist you! Regarding "Stacked Labels", this is a new launched feature of us, so we really appreciate every bit of your feedbacks. Thank you! 🥰 Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient services for you and other merchants! Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴
The app works great and the customer service team was quick to fix an issue I was having.
Fantastic customer service from Rossie. Quick and efficient, all I could ask for. Product is easy enough to set up and does exactly what it says. I'd recommend.
Very useful app and works very good
Nice and pleasant to use interface but also the support was fantastic. Quick to review and help us get it working on our template.
Hi Diffney Menswear, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer! Rest assured that we will try our best to be a better assistant to you every day! Rossie | DECO Team 😊🌼
Great app and wonderful customer service!! Rossie was so super supportive and communicative!! I couldn't display the label onto my website, and Rossie quickly identified the problem and worked hard to fix it! Thank you so much, Rossie!
ho avuto problemi nella creazione della label per i prodotti e sono stato assistito in modo impeccabile finchè il problema non è stato risolto, customer service molto efficente
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