All reviews

Rating Breakdown

  • 5
    94% (676 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

July 22, 2024

Thank you Rossie for quickly solving my issue with badges not showing up, everything looks great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

A recommendation from another merchant led me to download DECO. I have to say it really is the best and most convenient solution for creating great badges. For people who a) are not necessarily technically gifted or b) just want to save time, DECO is a great solution. Special thanks to Rossie for her unique support. I must say I've had a few support calls and received a lot of nice support but Rossie is by far number 1 - very friendly and very quick with information + screenshots etc. 5/5 definite recommendation

Store

VS WILD

Using app

About 2 months

Total reviews

8

Average rating

4.1

5 / 5 Share

July 17, 2024

Good customer support. I got some problem for the app . Chat with customer services (Rossie) and she quickly responded in second and solve all my problems. It is at midnight. Great App and good Customer Services.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Have been using app's functionality for around the year now, it works perfectly fine almost every time, sometimes we have little issues with how labels displayed but support team very prompt and so fur has been able to solve everything in a mutter or 15 minutes. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your precious time with us and your kind feedback, GearUp team!👑🫶🌸✨🎊 We're thrilled to hear that the app has been serving you well over the past year. We're always here to help, just ping us in the live-chat if you have any concerns, and it's great to know our support team has been able to resolve any issues promptly. Your recommendations mean the world to us! Thanks!🌟 Best regards, Rossie🌹

5 / 5 Share

July 13, 2024

Great customer service and a nice app. Helped me fix some issues and they did it fast and well.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 12, 2024

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 10, 2024

Rossie's service was great and she solved my problem very efficiently.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2024

This is an excellent app for product labels and callouts. However, the fast and proactive support from Rossie is impressive! I highly recommend it!

Store

ilabb

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2024

Great customer service. Product is easy to use as well.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 4, 2024

I had an great experience with the Deco Shopify app, thanks to Rossie. She was incredibly helpful, guiding me through my issues with clarity and efficiency. Rossie quickly found a resolution and made the whole process seamless. Her support was exceptional, and she ensured that all my concerns were addressed promptly. Highly recommend the Deco app and Rossie for their excellent service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2024

Great and timely support to solve label invisiable issue. And also provide insightful suggestions for moving forward my store with a better growth. Thank you, Rossie :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

solid app, plenty of options to configure as you need it, good support very responsive

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

works flawlessly, little hiccup while setting up but thanks to Rossie from support team everything works great. would recommend 10/10

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 15, 2024

Their customer service and dev team (my support (Sam) & our dev (Duke)) was so patient responsive and and helpful. I recommend this app. It does require a bit of experience with web development, but not developer level. Their developers were able to log into my account as collaborators and repair any bugs we had. I recommend them for a very novice small business operator which is what we are. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

I had the app downloaded for a while and hadn’t used it. Brought some limited edition things to my shop and thought it was a good time to use it. I wanted the limited edition badge to match my branding and within 5mins the wonderful Rossie had done it for me ! She actually designed 2 for me so I could choose. I’m so happy with it and would really recommend this app for your store. This is also all on the free plan so I imagine the paid one must be really worth it !

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback, Rachel! 🌟 I am really thrilled to hear that I could assist you in a manner of time. In DECO, your satisfaction is our top priority, and we're delighted that you're happy with the badges and our app. Your recommendation means the world to us! 😊🎉 Best regard, Rossie🌹

5 / 5 Share

June 25, 2024

Great app to create labels and banners, easy to customize and re design to suit my website (www.qualityhairbylawlar.com) . Rossie has always been very helpful with my customizations- she goes above and beyond to ensure all my colors align and even offers suggestions as well.....thank you Rossie..

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback, Funmi ! 🌟 I’m really happy to hear that I could help to save your time. At DECO, your satisfaction is our top priority, and we're delighted that you’re pleased with the badges and our app. We will try our best to keep the app and services much better and easier for you and other merchants 😊🎉 Best regards, Rossie 🌹

5 / 5 Share

June 24, 2024

Easy to use, works perfectly and when i had an issue that i didnt know how to resolve it the team fixed it immediately

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

Supporter is soooo good and have a prompt help. I met Rossie, she helps me a lot and recommend me for the whole website not just about the apps. Thank you so much

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

The app is easy to navigate and to set up. Gives a lot of possibilities to customize the look and placement of labels. Customer support is pretty quick and very helpful

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

June 19, 2024

Very easy to use, and the support is fast and friendly! 5 stars!

Using app

About 1 year

Total reviews

3

Average rating

5.0