Shopify Product Network
Convert more buyers with an instant product catalog
Rating
3.4
feedback
66
chart
#754
All reviews
Review RSS Feed
Feb. 8, 2026
I had to uninstall this app. I sell high-end products, and there is no clarity or guarantee regarding these “network” items. This creates confusion for customers, who may assume these products are mine and that I am responsible for them. I’m not comfortable with that.
Feb. 4, 2026
Feb. 3, 2026
Adds all kinds of products you will not want on your store that are completely irrelevant to your brand. DO NOT INSTALL AND ACTIVATE.
Feb. 1, 2026
Agree with others, it works great, but is random on what is offered and confusing for shoppers as it it multiple carts. I only use this on my cart / check out page and I use Shopify Collective on main pages instead so I can control the vendors and products being offered.
Jan. 29, 2026
This does not make sense for a store or for customers. It is not clear that multiple orders are being placed. And the wild variation of what is selected as "relevant" is not the case. The inability for quality control or fine-tuning exclusion makes no sense at all. Trash.
Jan. 15, 2026
Jan. 14, 2026
The app is a bit out of control. You have no control over which products show up on your site. They show related products, but some of the products weren't even related. You could exclude by vendor, but not by product. You don't even know what vendors are on because there's no list in the admin for the app. I'm sure Shopify will fix this in the future, but I don't recommend using this app until that controllability is integrated into the app admin.
Thank you for this feedback. You're right that the app works differently than you expected. Product Network recommendations are relevant to the collection or search query and are dynamic so you won't see a fixed catalog. We understand this isn't the level of control every merchant needs. If you prefer to handpick exactly which brands and products show on your store, Shopify Collective is built for that use case. We appreciate you trying Product Network and sharing what didn't work for your business.
Jan. 12, 2026
Promising concept, but several important questions remain: How does shipping work, and which store’s shipping policy applies? What sales or referral fees does Shopify charge for Product Network transactions? Are product image ratios standardized? Some images don’t appear compatible with existing themes. Who is responsible for customer service and post-sale support? Since checkout occurs on our store’s website, are these sales counted toward our revenue? If I choose not to install or enable the app, can other sellers still link to or distribute my products if they activate it on their end? Suggestion: If it were up to me, I would move this toward an Amazon-style model. Keep the concept exactly as is, but when a customer clicks a product, redirect them to the originating store to complete the purchase. This makes it clear to the customer that they are buying from a different brand, functions more like an advertisement, allows the referring store to earn a commission, and lets the product owner retain full control over checkout, branding, and customer experience.
Jan. 8, 2026
Customers do not understand that they are placing multiple orders in one checkout. They go to one site, add products to the cart and think it is all one order. This creates confusion due to multiple charges on CC and shipping charges. Customers do not get discounts on products from other stores even though they put a discount code at checkout. If other stores mess up the order, customers do not know who to reach out for assistance. Shopify provides very little information regarding orders and how commissions are calculated. There is very limited ability to choose what will be advertised on the site and many products are unrelated.
Thank you for raising this. We understand the multiple-merchant experience can be confusing for customers. A few clarifications that might help: "Sold by" badges now appear on product pages, and customers receive separate order confirmations from each brand. You can see which merchant fulfilled each order in your order details to help route customer service inquiries. We're continuously working to improve the checkout experience. Recommendations AI-powered and will change depending on the placement and search query. We encourage you to exclude competitors and otherwise the algorithm will source the best products for the customer in the moment.
Jan. 7, 2026
I need a way to suppress product network from certain collections and it seems to be an all or nothing approach.
Thank you for this feedback. You're correct that collection-level control isn't available yet, but we hear you, this would be valuable. In the meantime, you can choose which placement types to use (collection pages, product pages, thank you page, order status page). If collection pages aren't working for your store layout, try disabling that placement and using one of the other placements such as, search, email, post-purchase placements instead. We appreciate you sharing what would make this more useful.
Jan. 6, 2026
I can't manage the app. I just get a problem loading page error. There is a technical problem with product network that has prevented this page from loading. I want to manage what's see on my store. A lot of these products shown right next to mine would be a cheaper t-shirt or similar. I want other products to be around the same price range.
Thank you for reporting this, and we're sorry you experienced loading issues. We've made improvements to the app's stability and performance since then. Regarding price matching, we understand your feedback and we're working on this. If you're still experiencing technical issues, please reach out through the app's support channel so we can help troubleshoot.
Dec. 29, 2025
Dec. 23, 2025
Totally confuses customers and employees alike.
Thank you for this feedback. We'd like to understand what's causing confusion so we can help. Are customers unclear about the multi-merchant checkout experience, or is your team having trouble managing the orders? A few things that might help: "Sold by" badges now appear on product pages to show when products come from other merchants, and you can see which merchant fulfilled each order in your order details to help route customer questions. If you're open to sharing more details about what's confusing, please reach out through the app's support channel. We want to make this work better for both you and your customers.