Shopify Product Network
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1) Shoppers seem reluctant to but after that are taken off the site that are on and directed to another store. Reduces trust in the store they intend to shop on initially. 2) crowds up the category pages and causes products we sell ourselves to be pushed below the fold and thus less visible. 3) We noticed very few sales from the Product Network. 4) May be more beneficial of on the list page there is a button labeled something like "More elections from patterning vendors" so customers can go to a separate page if they want what we don't have and get it elsewhere in the network. 5) May consider deleting this app.
Thank you for the detailed feedback. You're right that the on-site placement on collection pages may not work for every store. A few updates since you tried the app: shoppers now stay on your site for the entire experience, and you can control where recommendations appear by choosing the placements that work best for your store. We'd suggest trying the thank you page or order status page placements instead, these keep your collection pages focused on your own products while still offering personalized recommendations after checkout. We're also working on more placement options, so stay tuned.
Easy set up and configuration. Post purchase, so it doesn't hurt conversion in any way. The credits that roll in from sales are added to our Shop Campaigns which is great.
Easy to use and customize. Appreciate the opportunity to reduce our ad costs as well!
The amount of work you need to put in blocking Swimwear showing up with Vitamin C search .. Why?
Thank you for this feedback. Swimwear showing up in a Vitamin C search shouldn't happen—our search recommendations are designed to only show products related to the search query itself. This sounds like something went wrong. We'd like to investigate what caused this. If you're still experiencing this issue, please reach out through the app's support channel with details about when you saw this, and we'll look into it. We appreciate you reporting this.
Watch out, resellers who add your products to their website the system will list back onto your website with a higher price. This means you pay double commission and you aren't able to stop this from happening. They have no fix for it. Who wants to pay twice to try and get your products sold when you are the original seller?
Thanks for flagging this, and sorry you had to deal with that. We've identified the source of the issue and made some changes to prevent this from happening. So, going forward you shouldn't experience this problem again should you decide to give the Product Network another try.
Great app. Here is the main issue... you can't choose which collections the products are placed into. The minute this is updated so we can exclude certain collections from having products placed into them we are all in.
It has truly helped me sell other brands that I’ve always wanted to collaborate with!
You have to manually list all product category exclusions that you do not want shown when it should be the other way around. That is dozens or hundreds of manual selections through a menu that takes a several seconds to navigate and load each one if you want to keep recommendations relevant to your orders.
Thank you for this feedback. We understand that excluding dozens of categories one by one can be frustrating. The app is designed to show relevant recommendations to each shopper rather than a fixed catalog, which is why it uses an exclusion model. If you're looking to curate a specific set of brands for your store, Shopify Collective lets you handpick exactly which brands to feature. We hear your feedback on the exclusion workflow and will pass it along to the team.
Seems like a decent idea, but the way its implemented is terrible. If I only want to include certain brands or products you have to "exclude" everything else. My store is for household pets, so many categories won't apply, but those categories have sub-categories and this app will make you go through each one to "exclude" them. No way I'm going to sit here and do all of that. The option should be asking who I want to include
Thank you for this feedback. Let me clarify how the app works, as it might help address your concern. On collection pages, the AI only recommends products similar to what you're already selling in that collection, so if you sell pet products, you shouldn't be seeing random unrelated categories. You can click the preview button in the app to see what recommendations could actually appear before going live. The wider product assortment only shows up on post-purchase placements (thank you page and order status page), where the goal is to help customers discover what to buy next after they complete their order. If you're seeing unrelated categories on your collection pages, something isn't working as intended. We'd recommend checking the preview first, and if it's still showing products that don't fit your pet store, please reach out through the app's support channel so we can investigate. We appreciate you sharing this experience.
easy enough to install but getting liquid errors on the collection pages with some of the images.. and, some of the way the pictures are layed out are so off brand for me and cluttered... and there are so many categories that you can't even bulk exclude.. you have to go 1 at a time.. i'm doing what another seller suggested which is to just show the options on the thank you and order page so as not to mess up the aesthetic of my site.
Thank you for the detailed feedback. We've addressed the liquid errors and image layout issues you mentioned with recent updates. Regarding the aesthetic concerns, we hear you. One clarification that might help: on collection pages, the AI only recommends products similar to what you're already selling in that collection, so you shouldn't need to exclude dozens of unrelated categories for those placements. The preview button in the app will show you what could actually appear. The broader product assortment only shows up on post-purchase placements (thank you and order status pages), which is exactly where you're using it. Many merchants choose to use Product Network only on thank you and order status pages (as you're doing) to keep their main store experience on-brand. We appreciate you sticking with it and sharing what placement works best for your store.
Five stars based on the experience of installing the app and the concept. This is free from Shopify, which means it's basically free advertising for your products on other Shopify stores. Yes, that means putting other products that may or may not be relevant to your customers (products are customized to customer, not store, so it's hard to say), but it's not a bad trade off at all. I'm concerned about lowering conversion rates on my own products due to customers getting distracted, so I turned this on for post-purchase pages (Thank You and Order) only. I feel like that's a good balance that takes advantage of unused real estate. I hope this works at scale across Shopify, because it's a "rise all boats" play.
So far so good. I tested it at my store and relevant searches produced relevant products from the network. I got the message "Your store has code that may make your search and collections not display seller products from the Product Network." in my admin dashboard, but products do appear in both collections (not all of them) and search results. The relevant products have decent images but if I do a search on something unrelated to my site like "elevated cat bowls", the images on the products do not scale down well at all. Hey, it's worth a shot and the price (free) can't be beat. Bottom line is overall positive but with a few things which need attention.
Nice idea, bad execution. I put it on my store and it pushed products that were antithetical to my niche. You can exclude certain sellers and terms, but it doesn't work very well.
Very innovative product expanding economic pie for all sellers
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