Shopify Product Network
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Totally confuses customers and employees alike.
Thank you for this feedback. We'd like to understand what's causing confusion so we can help. Are customers unclear about the multi-merchant checkout experience, or is your team having trouble managing the orders? A few things that might help: "Sold by" badges now appear on product pages to show when products come from other merchants, and you can see which merchant fulfilled each order in your order details to help route customer questions. If you're open to sharing more details about what's confusing, please reach out through the app's support channel. We want to make this work better for both you and your customers.
It's a great way to extend your reach as well as earn advertisement placement income without modifying your website. My only issue is with Collection placement. If you choose to have Network products appear in your collection they will appear in all of your collections. I would rather be able to pick and choose which collections I'm okay with other products showing up in.
Imported Products are placed wherever. Products can not be placed at a proper place. If your website is like mine, and you only get customers after a specific product only. I do not recommend this program. Made .89 commission in Month of November, Nothing Month of December.
Thank you for sharing your experience. It sounds like the collection page placement wasn't right for your store. We'd recommend trying the thank you page or order status page placements instead, these show personalized recommendations after purchase and keep your main store focused on your own products.
so fat I got 36 dolor of commission and lets see how will that work out for our store
Products will not add to cart, random brands start appearing and it takes way too much time to keep excluding individual brands, brands I was VERY excited about having starting disappearing without reason....Unfortunately, customer service in the app was not any help when I tried to resolve the issue. I had high hopes for this app but will be removing it from my store.
Thank you for sharing this, and we're sorry the app didn't work as expected. The issues you described, products not adding to cart and brands disappearing, shouldn't happen, and we'd like to investigate. If you're open to it, please reach out through the app's support channel so we can look into what went wrong. If you're looking for a more curated approach where you control which brands appear, Shopify Collective might be a better fit for your store.
1) Shoppers seem reluctant to but after that are taken off the site that are on and directed to another store. Reduces trust in the store they intend to shop on initially. 2) crowds up the category pages and causes products we sell ourselves to be pushed below the fold and thus less visible. 3) We noticed very few sales from the Product Network. 4) May be more beneficial of on the list page there is a button labeled something like "More elections from patterning vendors" so customers can go to a separate page if they want what we don't have and get it elsewhere in the network. 5) May consider deleting this app.
Thank you for the detailed feedback. You're right that the on-site placement on collection pages may not work for every store. A few updates since you tried the app: shoppers now stay on your site for the entire experience, and you can control where recommendations appear by choosing the placements that work best for your store. We'd suggest trying the thank you page or order status page placements instead, these keep your collection pages focused on your own products while still offering personalized recommendations after checkout. We're also working on more placement options, so stay tuned.
Easy set up and configuration. Post purchase, so it doesn't hurt conversion in any way. The credits that roll in from sales are added to our Shop Campaigns which is great.
The amount of work you need to put in blocking Swimwear showing up with Vitamin C search .. Why?
Thank you for this feedback. Swimwear showing up in a Vitamin C search shouldn't happen—our search recommendations are designed to only show products related to the search query itself. This sounds like something went wrong. We'd like to investigate what caused this. If you're still experiencing this issue, please reach out through the app's support channel with details about when you saw this, and we'll look into it. We appreciate you reporting this.
Watch out, resellers who add your products to their website the system will list back onto your website with a higher price. This means you pay double commission and you aren't able to stop this from happening. They have no fix for it. Who wants to pay twice to try and get your products sold when you are the original seller?
Thanks for flagging this, and sorry you had to deal with that. We've identified the source of the issue and made some changes to prevent this from happening. So, going forward you shouldn't experience this problem again should you decide to give the Product Network another try.
Great app. Here is the main issue... you can't choose which collections the products are placed into. The minute this is updated so we can exclude certain collections from having products placed into them we are all in.
It has truly helped me sell other brands that I’ve always wanted to collaborate with!
You have to manually list all product category exclusions that you do not want shown when it should be the other way around. That is dozens or hundreds of manual selections through a menu that takes a several seconds to navigate and load each one if you want to keep recommendations relevant to your orders.
Thank you for this feedback. We understand that excluding dozens of categories one by one can be frustrating. The app is designed to show relevant recommendations to each shopper rather than a fixed catalog, which is why it uses an exclusion model. If you're looking to curate a specific set of brands for your store, Shopify Collective lets you handpick exactly which brands to feature. We hear your feedback on the exclusion workflow and will pass it along to the team.
Seems like a decent idea, but the way its implemented is terrible. If I only want to include certain brands or products you have to "exclude" everything else. My store is for household pets, so many categories won't apply, but those categories have sub-categories and this app will make you go through each one to "exclude" them. No way I'm going to sit here and do all of that. The option should be asking who I want to include
Thank you for this feedback. Let me clarify how the app works, as it might help address your concern. On collection pages, the AI only recommends products similar to what you're already selling in that collection, so if you sell pet products, you shouldn't be seeing random unrelated categories. You can click the preview button in the app to see what recommendations could actually appear before going live. The wider product assortment only shows up on post-purchase placements (thank you page and order status page), where the goal is to help customers discover what to buy next after they complete their order. If you're seeing unrelated categories on your collection pages, something isn't working as intended. We'd recommend checking the preview first, and if it's still showing products that don't fit your pet store, please reach out through the app's support channel so we can investigate. We appreciate you sharing this experience.
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