Celtic Jewelscapes review for Globo Product Options, Variant

Dec. 13, 2024

Update 12/12/24 - I CANNOT BELIEVE this company's customer service! REALLY!? I wrote to them and Helen replied in a very short time by email with screen shots and instructions. I wrote back with more questions. She immediately replied with screen shots and asked me to try it now and see if it worked. Unfortunately I was out and would not be able to a computer until the next day. Get this ... Helen wrote back asking me which of my products I needed removed from a pricing set, offering to do it for me since I couldn't get to it right then! REALLY?? BEAT THAT! Helen is AMAZING!!!! Update: 12/2/22 - I was having an issue that Shopify Support could not help me with and they suggested I contact Globo. It turned out the issue was with another app, but Globo returned my email within minutes, despite it being a holiday weekend and searched out the issue. They sent me a detailed reply which helped me determine my next steps. The customer service remains AMAZING! IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful! I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.