Globo Product Options, Variant
Product Options & Product Variants app by Globo
Rating
4.8
feedback
2,019
chart
#34
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
29%
-
Less than a year
48%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer support provided by individuals like Rosie and Helen. Users appreciate the app's user-friendly interface, customization options, and the prompt assistance they receive when facing issues. The support team is highlighted for being quick, efficient, and going above and beyond to help users with their needs. However, there are a few mentions of initial difficulties in understanding the app's features, but these were quickly resolved with the help of the support team. Overall, the app is highly recommended for its functionality and exceptional customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2024
Their team went above and beyond to make sure the functionality fits my theme. Happy with the end result
May 17, 2024
I installed Globo Product Options, Variant because I wanted to offer a customizable version of my product and Shopify limited me to 100 variants. Once I installed the app, it was easy to use and navigate, and I was able to set up my first variant quickly and connect it to my product. I did, however, run into an issue where the app wasn't showing on the product page, so I contacted support and Helen responded quickly, fixing my problem almost immediately. She then went above and beyond and updated the colors/fonts to match my theme. I'm impressed by the app, but the customer service is truly what makes this remarkable. Helen is amazing and I'm very grateful for her quick reply, professionalism, friendly demeanor, and knowledge. I highly recommend this app.
May 17, 2024
無料プランは良いです。プレミアムプランではオプションで価格設定できるのですが、そちらは価格設定すると勝手にそのオプションの商品ページを作ります。そこまではよかったのですが、Googleマーチャントセンターに今まで登録できていた商品が１０００以上不承認となってしまいました。 価格設定オプションのものはURLリンクも別で生成されるようでそれがうまくGoogleマーチャントセンターに読み込まれず、「Missing value link」となってしまい、それに気づくまではおかげで売り上げがかなり下がりました。 結局サポートに問い合わせても対応なく、プレミアムプランは解約しました。無料プランで使わせてもらっています。 エンジニアさん、プレミアムプラン改善してもらえると助かります。 Free plan is good. But there was a problem with premium plan with optional price set. When you set the optional price, it create option product page automatically, which is still ok. It also seem create new URL link for each option set, which had a trouble connecting to Google Merchant Center. My products became disapproved more than 1000 pieces because of this. I cancelled the premium plan and use as free plan. It could be nice if they can fix this problem. I asked the help center but they didn't solve this problem.
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