Globo Product Options, Variant for Shopify

Globo Product Options, Variant

Product Options & Product Variants app by Globo

Rating

4.9

feedback

2,654

Reviews

chart

#106

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    27%
  • Less than a year
    45%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by individuals like Helen, Rosie, and Mike. Users appreciate the quick response times, professional assistance, and effective problem-solving skills of the support team. The app itself is described as user-friendly, feature-rich, and customizable, making it a valuable tool for managing product variants and options. Customers highlight the ease of use, the ability to customize product pages, and the helpfulness of the support staff in resolving issues promptly. However, there was one negative review mentioning a potential issue with the app blocking items from being added to the cart, leading to a decrease in sales.

Highlights

Exceptional customer service and quick response times
User-friendly and customizable app with valuable features
Efficient problem-solving and professional assistance
Positive feedback for support team members like Helen, Rosie, and Mike
One negative review mentioning a potential issue with the app blocking items from being added to the cart

Rating Breakdown

  • 5
    94% (2,483 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (47 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 10, 2024

Every time I contact support, the problem is solved within minutes. So the app is great, but so is the team behind it!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I love using Globo, really easy to use and the Customer Service so helpful. I got problem and they helped me a lot. Love it

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I have had a great experience so far with this app. My Rep Rosie was patient with me and walked my thought the set up process. She provided screenshot and videos to help me understand the app and how to set it up correctly on my Shopify account. She stayed with me and answered all my questions until I felt comfortable with the app and how to use it!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Rosie doing very nice. Professional help, pretty cool communication!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Chat was very helpful with my issue and got it resolved quickly.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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