Rating

4.9

feedback

3,109

Reviews

chart

#106

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    26%
  • Less than a year
    45%
  • More than a year
    16%

Reviews Summary

The reviews for the Globo Product Options app are overwhelmingly positive, with users praising the app's ease of use, customization options, and excellent customer support. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members like Jay, Rosie, and Helen who provided exceptional assistance. Users also appreciated the app's functionality in adding custom fields and options to their Shopify stores, making product customization seamless. The app's ability to address specific needs, resolve issues promptly, and offer a user-friendly experience were common themes in the reviews. However, there were a few mentions of language translation issues and pricing options that some users found challenging.

Highlights

Positive customer support and quick response times
Ease of use and customization options
Functionality in adding custom fields and options
Language translation challenges
Pricing options

Rating Breakdown

  • 5
    94% (2,911 ratings)
  • 4
    4% (117 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (54 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 17, 2025

Their table showed that translations would be in the premium plan. We paid for a yearly(!) subscription, but it did not have the translations. After 3 days waiting for support, they said it was in a "different premium" plan, that was not visible, and their table showed wrong information?? They did not even offer to make up for this mistake. Uninstalled the app and found a good alternative in the Infinity Options app.

Using app

--

Total reviews

1

Average rating

1.0

4 / 5 Share

Jan. 17, 2025

Bonne application. Service client très réactif ! Dommage que certaines options basiques soient uniquement dans le plan premium comme le nombre limité de caractères dans une zone de texte (pour de la personnalisation de produits)

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 17, 2025

Great app and excellent support team!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Best Product addon app so far. Their support is too good—100% recommended. Helen from the support team is very good at her work.

Store

HumTree

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 17, 2025

I have been using this app for 2 years now and it has completely transformed the way I personalize my products. This app is a game-changer for anyone who loves adding a personal touch to their experience. Key Features: User-Friendly Interface: The app is intuitive and easy to navigate, even for first-time users. The clean design ensures that you can find all the tools you need without any hassle. Diverse Customization Options: From themes and wallpapers to fonts and widgets, the range of customization options is vast. I was particularly impressed by how easy it was to mix and match styles to create a unique look. Real-Time Preview: The real-time preview feature is a lifesaver. It allows you to see exactly how your changes will appear before applying them, saving time and effort. It combines ease of use with creative freedom, making it suitable for both casual users and hardcore customization enthusiasts. I highly recommend giving it a try—you won’t be disappointed!

Using app

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Total reviews

2

Average rating

4.5

All reviews

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