All reviews

Rating Breakdown

  • 5
    93% (3,969 ratings)
  • 4
    3% (116 ratings)
  • 3
    0% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (50 ratings)

Reviews with Text

  • 93% (3,860)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 29, 2026

This app is very useful, and I appreciate the regular updates that keep it among the best in its category. I did encounter a critical issue with a new feature when using it for the first time (hence the one-star deduction), but the team resolved it promptly after investigating. I’m especially grateful for Clara’s help.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 24, 2026

Using app

About 22 hours

Total reviews

2

Average rating

3.5

4 / 5 Share

April 23, 2026

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

April 14, 2026

The team helps with the issue promptly and fix the problem quickly! Thank you Rosie!

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 13, 2026

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2026

This was my first experience with the Globo app and it has been excellent. After upgrading to the latest version, I found the process of creating option sets to be much smoother and more intuitive. The support team was fantastic—specifically Clara, who was incredibly helpful and prompt in troubleshooting a few issues I encountered. Overall, a very positive experience!

Using app

About 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2026

After trying out various other option apps, I’ve come back to Globo Product Options for the 4th time! The reason I finally chose them was the outstanding support. Clara provided lightning-fast answers to my questions and helped me solve my problems right away. I’m really happy I settled on this app.

Using app

16 days

Total reviews

4

Average rating

4.5

4 / 5 Share

March 25, 2026

Great experience so far. Team has been prompt in giving quick responses and fix to our small issues in the process of implementation. Just one suggestion please work on the live preview section. More than 90% customers shop our product on mobile device and we expect live preview to be seen as they type customisation inputs. Currently they have to scroll up and down to be able to see previews.

Using app

Over 2 years

Total reviews

8

Average rating

1.8

4 / 5 Share

Jan. 22, 2026

A bit expensive for what it is but it works great and the support team (specifically Clara) is very helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 14, 2026

Quick and direct! great help in the time of need

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 13, 2026

The app I'd great. I just wish they'd add a few more options to the free version such as colors. The support is great and fast. I had trouble with syncing my options to my store and Clara fixed my problems really fast and replied the same day she was professional and very nice :)

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 11, 2026

Thank you Globo for the features you provide to shopify stores. Also I want to mention the support service of Globo is great and special thanks to Clara for the support. Keep up the good work.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 26, 2025

I haven't gotten a chance to really use the app yet, which is why I can't give 5 stars. However, I did interact with customer service (Shout out to Rosie) whom was very responsive and helpful in correcting my website. Thank you!!

Using app

About 24 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 14, 2025

fast responding customer service

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 4, 2025

Guter Support, Helen hat mir schnell und unkompliziert weiter geholfen

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 21, 2025

Customer service is exceptional. I had Steven and Helen helping me. They were super helpful and would get back to me very quickly with solutions.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 21, 2025

Helen helped me resolve the issue I had with the app.

Store

RUIOU

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 20, 2025

Store

Aalmari

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 15, 2025

We have been using this app for a few years now - it works exactly as described. There are some restrictions with the app, hence the 4-star review, but the support team deserves a full 5 stars for their effort! Well done.

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 19, 2025

Got superfast support from Helen, who found the issue and gave the the solution- Unfortunately the copy option gets messy with the add on cost so I had to redo them all, spending hours. Other than that, I ma happy with the app. Recommended.

Store

FPnibs

Using app

4 months

Total reviews

7

Average rating

4.3