Globo Product Options, Variant
Product Options & Product Variants app by Globo
Rating
4.9
feedback
2,517
chart
#104
All reviews
Rating Breakdown
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Sept. 12, 2024
The app has been very useful in enhancing my product pages. If there are any issues their customer service is great and works fast.
Sept. 4, 2024
I was given a lot of help from Helen. She didn't let me be forgotten. I'm happy with the support I got. I'm not able to put my customized item in the cart for some reason, when I charge a fee for the customization. But if I leave it off it all works great. I'm very happy with how it makes my product page look.
Sept. 4, 2024
Aug. 26, 2024
There chatbot and their service was really very fast, helpful and fantastic. Helen's service was amazing. I appreciate
Aug. 26, 2024
Customer service was quick to respond and solve my issue however the bug on the app needs to be sorted. Having to reset the server is not a solution and not knowing why it happens means it will happen again.
Aug. 21, 2024
This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.
Aug. 9, 2024
Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future. For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.
Aug. 8, 2024
4 Stars: Product features are limited - but easy to use 5 Stars: Great customer service. After struggling with a feature, Helen was very responsive and solved the issue in just minutes. Extremely happy with her work! Thank you Helen
Aug. 7, 2024
Globo is very helpfull and easy to use. The custmer support was very helpfull. Miss helen has provided very quick and easy to understand solutions
July 29, 2024
Schöne, einfache App. Gut gestaltet und simpel. Leider keine Live Preview Option aber ein toller und netter support! Sobald Live Preview integriert ist nutze ich diese App bestimmt wieder.
July 22, 2024
Sehr gute App, vielseitig, einfach, verständlich und mit vielen Optionsmöglichkeiten. Der Support ist auch bemüht Kundenwünsche zu erfüllen.
July 5, 2024
I would like to have had more control over the widget as someone who is on a free plan; yet the fact that you can reach out to one of their team to change the basic look of the widget is great. I had Helen help me tody, and she was so quick and efficiently edited the widget for me while staying in contact with me via email. She was lovely and I appreciate the help!
July 4, 2024
Globo is very responsive and helpful! I was having an issue with add-on products, specifically a message stating items were no longer available and they explained the cause for the error. So far, my experience with the app and customer service has been great!