All reviews

Rating Breakdown

  • 5
    94% (3,285 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 94% (3,250)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 4, 2025

Guter Support, Helen hat mir schnell und unkompliziert weiter geholfen

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2025

Customer service is exceptional. I had Steven and Helen helping me. They were super helpful and would get back to me very quickly with solutions.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 21, 2025

Helen helped me resolve the issue I had with the app.

Store

RUIOU

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 20, 2025

Store

Aalmari

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 15, 2025

We have been using this app for a few years now - it works exactly as described. There are some restrictions with the app, hence the 4-star review, but the support team deserves a full 5 stars for their effort! Well done.

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 19, 2025

Got superfast support from Helen, who found the issue and gave the the solution- Unfortunately the copy option gets messy with the add on cost so I had to redo them all, spending hours. Other than that, I ma happy with the app. Recommended.

Store

FPnibs

Using app

4 months

Total reviews

7

Average rating

4.3

4 / 5 Share

Sept. 17, 2025

da muchas opciones para mejorar las ventas y conversiones

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 11, 2025

Soluciono mi problema y pude avanzar con lo que yo deseaba, Rosie me ayudo mucho con mi trabajo. Buen desempeño.

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 10, 2025

Useful app for creating custom options within products. Henry was quick to address any issues we had with the setup. However, more support is needed for theme scheduling.

Using app

Almost 2 years

Total reviews

8

Average rating

4.3

4 / 5 Share

Sept. 9, 2025

(Still testing, rating may change) Helped fix problem with the theme I'm using. Unsure if there will be more problem(s) (hopefully not), but their support is good so far. (Also happened to be same/similar time zone, so it works out better in my favor). If you want to know, they're based in Vietnam (or at least that's what the app store says). Current con that I found for now: -Option sets/globo cannot detect if product(s) are already used in another option set(s) or not. In this case, it will overwrite it with the latest option set. But said product will still be in the option sets that chose it.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 26, 2025

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

July 14, 2025

Rosie was helpful! but the only issue that i wish would be changed is that we are allowed to use the same products on more than one option set.

Store

My Store

Using app

4 days

4 / 5 Share

July 2, 2025

I have explored several apps to assist with capturing user inputs on shopify and this app has performed the best. It offers the most flexibility in terms of the available options and it works well.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 5, 2025

Ran into some bugs / issues and they were quick to respond and helped get everything working. Missing a couple of features like Sync All if the options get out of sync and a link to the option on the public page.

Store

Par2Pro

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 28, 2025

Using app

About 21 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 26, 2025

It wasn't easy but it is ok now

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 19, 2025

I find this app very useful, however it is hard to navigate. I have reached out to customer support numerous times and always been given a solution very promptly and accurately. If the customer support was not this good, I would steer clear as I have no experience with anything however they've always been available and very helpful

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2025

親切でした、助かりました

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 7, 2025

I had some trouble with the app but Rosie was excellent and very patient with me while she worked on all of the edits that I asked for. I am very happy with her assistance!

Using app

7 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 24, 2025

The app is very good, with many options for product customization and it's easy to set up. However, the fact that the price add-ons are considered as specific products is not what I expected. For orders discounted with a minimum quantity of items, the add-ons will be counted as a separate item, which is not good. The add-on should be set up as a variant of a product, and not as a product itself. If this is not a problem for your store, I would definitely recommend the app.

Using app

About 3 hours

Total reviews

1

Average rating

4.0