Champion Landscape Supplies review for SC Product Options

Nov. 29, 2023

I have been a loyal user of Bold Options for over 4 years, and during that time, it was a reliable and effective tool for my store. However, my recent experience with their service has left me extremely disappointed and frustrated. The trouble began when I decided to refresh my store with a new theme. Contacting Shop Circle to help with the app installation on the new theme was where the problems started. It became apparent that the transition to Shop Circle has significantly impacted the competence and efficiency of their support team. I reached out to the support team, specifically contacting Khushbu, Jeff, Nisha, and Nicholas, hoping for a prompt and effective resolution. However, the support I received was not only horrendously slow but also unhelpful , all of them said that they were working on it and will contact me when fix, but they never did. The inability of the support team to address and resolve the issues I've encountered has left me with no choice but to explore alternative solutions for my store. For those seeking a dependable solution, it might be worth considering alternatives that can offer the level of service and assistance needed to navigate the evolving landscape of e-commerce.