All reviews

Rating Breakdown

  • 5
    89% (1,097 ratings)
  • 4
    5% (63 ratings)
  • 3
    2% (20 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (76 ratings)

Reviews with Text

  • 99% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2025

This app is truly convenient and offers a variety of features I was looking for. Mitali was especially helpful—she resolved urgent issues quickly and kindly. Thank you so much!

Using app

29 days

Total reviews

5

Average rating

5.0

3 / 5 Share

June 30, 2025

This app worked well for us 7 plus years, but recent updates have caused problems. Previously, you could easily view all selected products under an "option set" by clicking on "review products". Now when you click on review products, it just shows every product in the store. If you had no clue what was assigned to this option set, you would have to continually scroll through all of your products which is pain if you have larger inventories. You can use the search bar to find products within "option set", but you might find only a few of the selected products you are looking for. While you can search individual products under "product search" to see their assigned options sets. Nothing shows all of the products under the option set. You may have to guess around & make note of what is selected on your own end and hopefully it adds up to the number of products selected that it tells you. I couldn't recommend this app to those who have large inventories.

Using app

About 8 years

Total reviews

1

Average rating

3.0

5 / 5 Share

June 23, 2025

Awesome application. Great support from Mayank!

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2025

Prompt contact support and assistance. User friendly!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Our store depends heavily on this app. We offer build to order products that customers have to provide their choice of options, as well as information regarding what our products need to fit. This app provides that in an easy to use format, and our customers seem to have very little trouble with the interface on the product listings. We've used this app for 6+ years now without many issues. They assist with site theme update issues within a couple of days. Customer service chats are fast and helpful. The app is pretty easy and straight-forward to use and build your product option forms. It continues to improve, showing the company is serious about their product staying relevant. If you sell build-to-order products, this is probably the app you need.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Using app

Over 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Store

momoful

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Amazing product support! I have used this app for years and it is always working!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Iris was so helpful today! She solved all my conditional logic questions and showed me easier ways to get the results I wanted. I am so happy. Between her help (and Axel's), I was able to accomplish things that none of the competitor's apps were able to do. Installing this app was the best decision I've made for my custom products.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

3 / 5 Share

May 13, 2025

App is kind of clunky but the customer support has been great. Lina is great.

Using app

Over 6 years

Total reviews

1

Average rating

3.0

5 / 5 Share

May 13, 2025

they took some time to fix the issue however they did a good job

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Using app

Over 6 years

Total reviews

4

Average rating

4.3

5 / 5 Share

May 12, 2025

Using app

Over 5 years

Total reviews

2

Average rating

4.5

1 / 5 Share

May 9, 2025

Multiple issues with the recent updates. I had about 200 dynamic filters set up that worked fine for years. After doing a shop sync since the update, a bunch of options that were not supposed to be on items were. So I had 100s of product listings with multiple option sets showing that were not supposed to be on them. I had to go through every single option set and update the dynamic filter. I spent HOURS going through and fixing options that I never had any problems with before they did a bunch of app updates.

Using app

Over 9 years

Total reviews

1

Average rating

1.0

5 / 5 Share

May 7, 2025

Just perfect assistance - quick and to the point

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Excellent app with new upgrades and great customer help portal.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent customer service as usual, I've been using this for years and never been disappointed with their customer service team.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

They promptly replied and assisted us

Store

Se-Luna

Using app

6 months

Total reviews

2

Average rating

5.0