All reviews

Rating Breakdown

  • 5
    86% (1,054 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,209)
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5 / 5 Share

Nov. 5, 2025

Store

Eargasm

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Vishal was very efficient at installing the app on our new theme. It was done in a matter of minutes!

Using app

About 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Great customer support! Any issue I have they tend to immediately.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Great customer service!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.

Using app

1 day

Total reviews

2

Average rating

1.0

4 / 5 Share

Oct. 3, 2025

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 1, 2025

We are loving the functionality of this app. Exactly what we need.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Shop Circle support is very responsive and happy to help!

Using app

About 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

fast and effective!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 14, 2025

This App is solid. It is simple to use and support is brilliant and importantly fast. I like it. And price is also good. Everything you need.

Store

KOVERA

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 11, 2025

We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!

Using app

Over 11 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Product Options are great. The support is knowledgeable and helpful. I fully recommend this app if you need more than just variants on products.

Using app

Almost 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Emira was great. She was polite, patient, and helped me find the where I needed to change settings for my swatches to work properly.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Thanks Lina for a very fast and prompt assistance. Great service, thanks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Customer support has been fantastic and responds quickly! Highly recommend.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Iris was able to help me work through troubleshooting an issue I was having operating some options correctly and explain so that I may apply to others I had created similar.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

great customer service...very responsive! Also, the app itself is very user friendly and everything is extremely customizable

Using app

4 days

Total reviews

1

Average rating

5.0