All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (61 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,220)
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3 / 5 Share

Dec. 2, 2025

Works as expected for single products - incompatible with Shopify Bundles, nor is it in their roadmap.

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 12, 2025

Great app and have been using for many years. The customer support is also very good, and they respond quickly and fix any issues you have quickly. Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

The fix to the app was made very quickly the communication throughout was great!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Store

Eargasm

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Vishal was very efficient at installing the app on our new theme. It was done in a matter of minutes!

Using app

About 10 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 29, 2025

APP IS CONSISTENTLY CRASHING. RESPONSE ARE VERY SLOW. IT DOES AFFECT SALES NEGATIVELY AND TODAY AS I WRITE THIS REVIEW, I GOT LOST IN THE JUNGLE BECAUSE THEIR APP IS NOT LOADING AT ALL AND NO ONE IS RESPONDING TO EMAILS, CHATS, AND ALL THE COMMUNICATION CHANNELS THAT THEY HAVE.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 29, 2025

Great customer support! Any issue I have they tend to immediately.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Great customer service!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.

Using app

1 day

Total reviews

2

Average rating

1.0

4 / 5 Share

Oct. 3, 2025

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 1, 2025

We are loving the functionality of this app. Exactly what we need.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Shop Circle support is very responsive and happy to help!

Using app

About 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

fast and effective!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Saro from ShopVircle was awesome! They fixed my issue super fast and were really helpful along the way. Great experience overall—thanks Saro!

Using app

4 days

Total reviews

9

Average rating

5.0

4 / 5 Share

Sept. 14, 2025

This App is solid. It is simple to use and support is brilliant and importantly fast. I like it. And price is also good. Everything you need.

Store

KOVERA

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 11, 2025

We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!

Using app

Over 11 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Support is great. Quick, knowledgeable, and very eager to help. Vishal custom coded a solution to get our variations back online after an update. Were very happy with the app.

Using app

Over 8 years

Total reviews

1

Average rating

5.0