SC Product Options
Customize products with variants & color swatches to boost AOV
Rating
4.6
feedback
1,233
chart
#1,416
All reviews
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Oct. 8, 2025
I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.
Oct. 3, 2025
Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.
Oct. 2, 2025
Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!
Sept. 16, 2025
Saro from ShopVircle was awesome! They fixed my issue super fast and were really helpful along the way. Great experience overall—thanks Saro!
Sept. 14, 2025
This App is solid. It is simple to use and support is brilliant and importantly fast. I like it. And price is also good. Everything you need.
Sept. 11, 2025
We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!
Jan. 19, 2026
Product Options are great. The support is knowledgeable and helpful. I fully recommend this app if you need more than just variants on products.
Thank you so much for your fantastic review! We’re thrilled to hear that you find our Product Options great and that our support team has been helpful to you. Your recommendation means a lot to us, and we’re glad our app is meeting your needs. If you ever have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Shop Circle Team
Sept. 8, 2025
Emira was great. She was polite, patient, and helped me find the where I needed to change settings for my swatches to work properly.
Aug. 25, 2025
Customer support has been fantastic and responds quickly! Highly recommend.
Aug. 21, 2025
Iris was able to help me work through troubleshooting an issue I was having operating some options correctly and explain so that I may apply to others I had created similar.
Aug. 14, 2025
Aug. 12, 2025
great customer service...very responsive! Also, the app itself is very user friendly and everything is extremely customizable
Aug. 11, 2025
Aug. 8, 2025
The support is absolutely brilliant. Muaza helped me with a few queries and was able to assist me so quickly. Thank you!
Aug. 6, 2025