SC Product Options

Great customer service!

I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

We are loving the functionality of this app. Exactly what we need.

Shop Circle support is very responsive and happy to help!

Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!

fast and effective!

Saro from ShopVircle was awesome! They fixed my issue super fast and were really helpful along the way. Great experience overall—thanks Saro!

We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!

Product Options are great. The support is knowledgeable and helpful. I fully recommend this app if you need more than just variants on products.

Emira was great. She was polite, patient, and helped me find the where I needed to change settings for my swatches to work properly.

Thanks Lina for a very fast and prompt assistance. Great service, thanks!

Customer support has been fantastic and responds quickly! Highly recommend.

Iris was able to help me work through troubleshooting an issue I was having operating some options correctly and explain so that I may apply to others I had created similar.

great customer service...very responsive! Also, the app itself is very user friendly and everything is extremely customizable

The support is absolutely brilliant. Muaza helped me with a few queries and was able to assist me so quickly. Thank you!