All reviews

Rating Breakdown

  • 5
    86% (1,068 ratings)
  • 4
    5% (62 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,223)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2025

Excellent customer service as usual, I've been using this for years and never been disappointed with their customer service team.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

They promptly replied and assisted us

Store

Se-Luna

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2025

Very efficient and quick to help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Always reply quickly and are very helpful, I use this app on a number of my sites and it works perfect, if I ever get stuck the support team always reply quickly and fix my issues. I highly recommend this app

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

The app works amazingly and the support staff is even better! 10/10! They are knowledgeable, patient, and supportive!

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Saro helped me in the chat room and got everything we needed done! Lila

Using app

Over 10 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

fantastic customer service!!!! axel was so good and helpful and cheerful

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Using app

About 9 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2025

Great feedback and support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

Iris was very helpful! love the quick response and solution

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2025

This app has worked well for our shop. We use it to allow customers to upgrade and customize products. Support is helpful and responsive.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2025

We have used this app for several years and love it! Their chat support is a great feature. Axel helped me today with an issue that was ongoing and he fixed it in a matter of minutes. So helpful!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

N/A

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Danna was outstanding. She fixed my issue quickly and efficiently, with clear communication throughout the process. Excellent support experience.

Using app

Almost 10 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 17, 2025

This app is awesome! This is the second site I have used it on. The Customer Service is top-notch and speedy either by Chat, or creation of a Service Ticket. The Techs are just amazingly knowledgeable, speedy, and friendly. I've never tried another options app, and don't intend to. GREAT JOB SHOP CIRCLE!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Had a couple of small issues, but the team is very on top of getting them resolved. Works well and greater service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

awesome app!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0