Jadore Mi Amour Couture review for SC Product Options
July 24, 2017
Please, Please, Please don't get rid of this app!!! My store hasn't launched yet, but it's well on it's way. This app has been a Godsend as we prepare our listings for our big launch. The Product Option app is truly amazing and has made my life so much easier. Before installing the app, I had to figure out the most important details that I would need from customers, still not being able to list all the variants; I would then have to instruct customers to leave the extra info in the message box at checkout. It was so frustrating to only have the option of listing 100 variants which sounds like a lot, but really it isn't. The Product Options app has delivered exactly what I needed for my product listings with no limitations. I can list as many options with changing prices for upgrades. The app has allowed my product listings to look cleaner and more professional. Now my customers don't have to worry about forgetting to add pertinent details regarding their customizations at checkout which also allows for more accuracy on our backend. Thank you for this awesome app!!! As far as customer service..... I have only had to contact the support team once and the customer service provided was outstanding. I didn't like the way my product listings operated because when a customer selected from the upgraded options, the new price would show at the bottom of all of the details. This would make the customer have to scroll down each time to see the new price. The price also wasn't tallied up. Instead, pricing was shown separately for the extra add on's. I really didn't like this and I contacted support through chat and I was helped immediately. The customer service rep placed me on hold and fixed the problem making the fixed price show beneath the products title. Also, when additional options were added, the rep made the pricing change as one price, not as additional add on's. I am so appreciative and thankful for this app and the support team and I would definitely recommend this app to other business owners. Thank you! Michelle S.
