Monochrome Shades review for SC Product Options

Nov. 6, 2017

The product options app was not just helpful, it's the foundation that my business is built on. I sell customizable jewelry and almost every product needs 3-9 product options of different materials, sizes, chain lengths, etc. Obviously, Shopify variants couldn't support the full customizable options I needed, so I decided to give Product Options by Bold a try. Since the beginning, it's been easy to use, worked flawlessly, and been extremely powerful. With different swatches, I'm able to show my customers a sample of what precious metal they want and have the price adjusted for each option. Being able to apply that variant to a certain collection or all my products has saved me a ton of time and headaches, and this app truly is by far the most important factor to my business. I am about as good at coding as my grandma is at using a computer, so when it came to simple things like adjusting the product options in the cart I was already lost. I contacted the Bold support team multiple times about needing help, and I never had to wait more than three minutes to hear a friendly and helpful response back. They were able to adjust what I wanted and were always pleasant despite my grandma coding knowledge. Hands down the best customer service I’ve ever received from an app, or anywhere else.