School Depot NZ review for SC Product Options

3 / 5

Dec. 16, 2019

17 Dec 2019 - I have to again downgrade the rating for this app. I am trying to create product options and app does not save the options. Which means all the work lost. It's been two hours trying to fix this and is a very common problem with the app. It is one of the busiest periods for us. We pay all year round for this app and we need the most it stops working. I have updated my review as finally, the customer service managed to solve my problem. Hope it works well from here. Thanks Extremely frustrating app. It does not add products and keep showing the original product price. Contacting Bold is almost impossible. It keeps asking for a password before we can even ask a question.

Using app

Almost 4 years

Total reviews

4

Average rating

3.5

Developer Reply

Hello there. I am very sorry to hear that you are having troubles with our app! I noticed that one of our specialists had reached out to you yesterday in order to try and figure out what could be going wrong from within the app. Please check your email and let us know how we can best contact you so we may be able to assist in fixing this issue! We would very much like to get this solved for you. Hope to hear from you soon!

SC Product Options  for Shopify
SC Product Options
4.7 star
2,557 reviews

SC Product Options: Ultimate app for product customization

Developer
Shopify App Store