Ada Elaine review for SC Product Options
Nov. 28, 2019
I spoke just now with a customer service representative who was so knowledgeable, helpful and sweet. Her name was, Kelsey. This app was a free trial, I decided to 'give a try', but today, Kelsey, helped me make the decision to keep the app. She has given the company a WONDERFUL first impression. I was having some issues with variant duplication. It turned out to be something I had entered twice but didn't see. She took her time to patiently dig to find out what was causing it and she fixed it for me. I am so appreciative. I am not very computer savvy. Her kindness and understanding was very nice. And, on Thanksgiving, at that. Happy Thanksgiving, Kelsey... and, the team. You are appreciated!
Hello there! Thank you so much for the beautiful words and for sharing your experience with one of our customer service specialists. We're so glad to hear that we were able to work with you in order to get to the bottom of what you were facing, and give you an amazing first impression on behalf of Bold. :-) Happy Thanksgiving to you and yours, and we wish you the best this weekend!
