TheDecalDen review for SC Product Options

Nov. 24, 2013

We installed and tried many different apps that used product variants or options to try and list our Polaris, Ski-Doo, Arctic Cat and Yamaha sled wraps the way we wanted them to display. They all had some sort of missing feature that our listings required so it was a pleasant surprise to find such a robust and flexible platform to provide our customers with an intuitive and "idiot proof" way for them to select the sled wrap package that best suits their needs. After installation and setting up options there were a few issues with the logic and pricing not displaying properly but Bold Support was able to resolve most of the issues we came across in a relatively prompt manner. We've found the customer support to be top notch and only hampered by Bold perhaps being a bit too ambitious and launching too many new apps at the same time without having the proper amount of staff to deal with the influx of bug and logic issues that are bound to rear their heads during the launch phase. A staggered launch of new apps would probably go a long way to avoiding this as it affected turnaround times on support tickets across all their apps and not just the launching apps. That being said we have numerous Bold apps installed on our store "Product Options", "Product Discounts" and "Custom Products" and have found them to be cost effective options to bring substantial functionality upgrades to our site.