Aperturee review for SC Product Options
Sept. 25, 2022
The app is good, can provide almost all programs you need. But the customer service is too too bad, they reply too late. Sometime you email them several times, they will never reply to you more than one week. This is really disappointed. I have to list my experience here, we paid nearly $50 dollars for this app, but the service is too bad, your app not worth this price!! If I find other better app instead, will not use yours right now!! Bad customer service, remember, the live chat is never available!! You can't find them anyway.
Thanks so much for taking the time to leave a review of our app. I'm deeply sorry to hear you had a less than perfect customer service experience. Live chat is available 6 days a week, during business hours. I can confirm our specialists have reached out and have been helping with a solution for your theme. I hope that we're able to come to a resolution that works for you.
