Docklandet review for SC Product Options
Dec. 4, 2024
At the moment, I cant recommend this app to anyone. We have been using this app for some years and the problem since start is that the app cant translate currencies at all. They will change the currency symbol (for the language visiting) but the digits will be the same. This means 1000 SEK will look like 1000 EURO with this app. This will scare customers and it makes us lose orders all the time. Second problem is that this app is not compatible with any of the most common language translate apps. I have talked with the app developer about a solution for this problems for about 2 years. This year they say they hope to fix this by the end of the year. Now I have contacted them 3 times, asking for status, asking for payed extra service, and asking (last time) for a desperate alternative solution for our store. They dont respond to anything. We are really sad that we have invested so much time in this app as it seams the developers dont really care about it. On top of all, the set-ups and data in this app cant be migrated to any other options app. This is really bad.
Thank you for your feedback. We sincerely apologize for the frustration this has caused. We’ve made some significant changes to our infrastructure to help provide stability and better serve your needs going forward.