Loopy Mango review for SC Product Options

This app is the worst. We have used it for several years now and it always had issues but the issues and customer support has gotten so much worse overtime and now we are seriously looking at a replacement. We are launching a new color of our product tomorrow and all of a sudden Product Options stopped working - so we can't add that new color. Have been trying to get a hold of customer support all day - their live chat says wait time is 8 minutes but there's no one actually on that live chat and all we get is automated emails. Do not use this app, you will waste time and money.