Kartel Branded review for Zepto Product Personalizer

1 / 5

Sept. 25, 2022

This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions . We see you uninstalled the app on 14/09/2022 as per the screenshot here https://prnt.sc/z8-pQJ6okD8I Shopify may charge you for this month also, which can be fully refundable as described here https://www.productpersonalizer.com/docs/how-do-i-get-a-refund . Also, you have been charged when your store was active like here https://prnt.sc/nzItE9DTA7cm . If you think Shopify charged you wrongly please ask for a refund. Again the recurrence charge is controlled by shopify hence consider changing your review. You can contact us here at [email protected]

Zepto Product Personalizer for Shopify
Zepto Product Personalizer
4.7 star
1,090 reviews

Product Options, Product Personlizer, Product Customizer

Developer
Shopify App Store