Zepto Product Personalizer for Shopify

Zepto Product Personalizer

Product options with live preview to sell customized product
Developer
Zepto Apps
Rating
4.9
Feedback
1,426
Reviews
Chart
#57
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Zepto app are overwhelmingly positive, with users praising the outstanding customer support provided by the team. Many users highlighted the quick response times, helpful replies, and even the creation of videos to assist them in using the app effectively. The app itself was described as great, easy to use, and critical to the operation of their online stores. Users appreciated the affordability, user-friendliness, and the ability to customize products to their liking. Overall, the Zepto app received high praise for its functionality and exceptional customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 7%
Less than a month 22%
Less than a year 37%
More than a year 29%
All reviews
5 / 5 Share
Oct. 12, 2026

**Outstanding Support — Thank You, Muhtasim!** I wanted to give a special shoutout to **Muhtasim** from Zepto's support team for his exceptional help! We had been spending hours trying to troubleshoot a particularly frustrating issue with our live personalization preview. After reaching out to Zepto, Muhtasim responded quickly, understood the problem, and went beyond simply offering suggestions—he actually implemented a custom fix that addressed the issue across both our live and preview themes. What we had spent hours going in circles trying to resolve, he was able to tackle remarkably quickly. It's refreshing to work with a support team that's not only responsive and knowledgeable but also willing to take the initiative to solve a problem. Thank you, Muhtasim, for your outstanding service and for making a complicated issue so much easier. It's greatly appreciated!

Store Using app Total reviews Average rating
Penny & Rose 11 days 7 5.0
5 / 5 Share
Oct. 12, 2026

Store Using app Total reviews Average rating
Larmorie Officiel — 3 5.0
5 / 5 Share
Oct. 11, 2026

Service on the spot und app echt super

Store Using app Total reviews Average rating
Studio Numoon About 1 hour 1 5.0
5 / 5 Share
Oct. 10, 2026

I reached out with a question, and they helped me right away and helped me fix the problem correctly!

Store Using app Total reviews Average rating
Exellent Creations 8 days 1 5.0
5 / 5 Share
Oct. 9, 2026

The 24/7 customer chat is extremely helpful when getting feedback as opposed to emailing and waiting for a response. I was very surprised how quickly they diagnosed and resolved an issue with the compatibility with my theme. My issue involved dynamic pricing on the product page and they tested, diagnosed and resolved the issue within a minute. They do try hard to provide good customer service.

Store Using app Total reviews Average rating
Warrior Society Over 4 years 2 4.0

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