All reviews

Rating Breakdown

  • 5
    93% (1,109 ratings)
  • 4
    4% (44 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,073)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2026

Support quick and helpful

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Very good configurator solution plus excellent and fast support!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Really happy with this app! At first, I struggled a bit since it was my first time using a product personalizer, but their support team was honestly amazing. They were always there to help, sending clear screenshots and guidance. Special thanks to Saki for taking the time to record videos just for me—this helped a lot! Also big thanks to Joy, Muhtasim, Musabbir, Atik, and Sakib for being so kind and supportive throughout. Definitely recommend if you want both a good tool and great support behind it! Now my designer tool is live on my store and working exactly how I wanted.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

very helpful and literally a life saviour for our brand, things have been very easy after zepto

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2026

Funktioniert gut =)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Je suis vraiment très satisfaite du service client. Chaque fois que j’ai une question, j’obtiens une réponse rapidement, et on prend toujours le temps de m’aider à bien comprendre et résoudre ma problématique. L’application est d’ailleurs très intuitive et facile à utiliser, ce qui rend l’expérience encore plus agréable.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2026

I had a great experience with Zepto’s support team. They were very responsive, quick to identify the issue, and resolved it efficiently. The communication was clear throughout the process, and they made sure everything was working properly on my end. I’m very satisfied with the support I received and really appreciate their prompt help.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2026

Excellent and very fast customer service, thank you so much!

Store

Sumer

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

April 7, 2026

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2026

The customer service has always helped me promptly and effectively, at any time of the day, and that for me is the most important part of any purchase. The app itself is easy to understand, and if there is any confusion, the customer service is there.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2026

great app and brilliant service

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

Chat was very helpful the first time I used. Sent screenshots to walk me through.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

great support

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

The Customer Support from the team is phenomenal

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

App functionality is powerful and easy to use. Support is absolutely incredible even for very custom implementations, they go above and beyond every time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Once you get your head around this app it's easy to use and they have a really helpful support team.

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 1, 2026

Zepto and the team really helped us build a smooth custom design product flow. We’re very happy with their support. The dev team understood exactly how we wanted the customer experience and helped improve our add-to-cart flow significantly. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Store

Milaste

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

Great support from the Team, always quick to answer any questions we have about the app, and we have used it for over 6 years now. It does everything we need a personaliser app to do for us, and probably more.

Using app

Over 5 years

Total reviews

3

Average rating

5.0