Askify ‑ Questions & Answers
Askify Q&A for Shopify: Engage Customers on Product Pages
Rating
4.9
feedback
23
chart
#3,840
All reviews
Rating Breakdown
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Oct. 25, 2024
Great customer service - helped us match the app to our branding and very promptly too
Aug. 15, 2024
Amazing Plugin with great support
Using app
Almost 2 years
Total reviews
6
Average rating
5.0
April 15, 2024
The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!
Thank you for your feedback. As already discussed in our recent email, we are aware of the issue with apostrophes causing the app to crash and are actively working to resolve it. We apologize for any inconvenience this may have caused. For any immediate concerns, please feel free to contact us at [email protected]
Jan. 8, 2024
This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.
Oct. 18, 2023
Great app. Best support.
Thank you for the 5-star rating and your kind words! We're thrilled to hear you love our app and support. If you ever need assistance or have more feedback, feel free to reach out. We're here for you!
July 2, 2023
Discover this ultimate app for your Shopify store at an unbelievably reasonable monthly price. Don't waste a second - install it now! Rest assured that any issues you encounter will be resolved with exceptional patience. Don't just take my word for it; experience it yourself and avoid the hassle of trying inferior apps. I'd give it more than five stars! Thanks to the technical team; you guys are beyond awesome!
Nov. 21, 2022
I'm very satisfyed with this App : installed it in a 1st shop, had questions from clients which led to sells, so I'm installing it on my 2nd shop ! Plus assistance is quick and effective (to get the widget in the good place for instance).
Nov. 8, 2022
Je viens d'installer l'App, j'ai pu communiquer rapidement avec l'équipe pour changer le widget de place (fait), visuellement c'est simple et parait fonctionnel, à voir maintenant en live si ça fonctionne bien...
May 4, 2022
Does exactly as described, Appify Commerce went the extra mile to help us with our import requirements and were quick to respond when we had any issues. Would recommend.
March 11, 2022
Had some setup issues and the team were very quick at resolving for our store. Would recommend their app.
Aug. 12, 2021
Very useful app!!!! It doesn't work well at first, so i tried to contact them, and they replied us fast, and fixed the issue fast!!!!
May 17, 2021
I wanted to try this app 'cause there is a free plan (for serious testing), but when installing the app a popup appears with notice that from now on 1,99 USD where charged each month. That is the Premium-plan, no choice to use the free one. After installing a second time the app was installed with the free plan. So, testing now.... After easy installing and configuring the App works fine so far. Only 1 field can be configured free, NOimport possible for testing. a little bit less IMO for testing it seriously
Sorry for the inconvenience, kindly reach out to us at [email protected] we are happy to assist you :)
Feb. 24, 2021
This is an excellent app that makes it quick and easy for customers to ask questions and receive a prompt reply. Then the question/answer remains on the product page for future customers to see. Previously a customer would have to call or email which was probably an impediment to sales. During setup and testing the developer made some improvements for me including implementing a confirmation message after the customer submits a question, and providing a clickable link in the answer email so that the customer can easily return to the product page. This is a must-have app!
Feb. 8, 2021
I installed this app and after testing I really liked the way that it works. I have been migrating my site to shopify, and then asked the support team if they could help me. They imported all of my FAQs from a previous platform and did an excellent job. If you are considering an FAQ app for each of your products, I recommend you go with this one as you will not only get a good app, you'll get good support too.
Thank you for such a generous review; user satisfaction is our prime motto.
Nov. 26, 2020
I just started using this app and I am really happy with it so far. I do want to mention that customer service is exceptional. The support team helped me to translate their application into Spanish and customize some tiny features from the app. Response time is less than 24 hours. In my years of using Shopify, I believe this support team has the fastest response rate. Thank you very much Appify for you support.
Nov. 11, 2020
This App provided the best Customer Support I ever had! Everything is working as it should be. Absolute recommendation!
Sept. 21, 2020
I downloaded this app to provide more specific information on my product pages. The app works great. It does exactly what it says it does, and it is very intuitive. The customer support is excellent. I had a custom request of where to display the app on my product page, and the team was very responsive and helped me with that. Very happy!
Thank you so much for generous words, it means a million dollars to us.
Aug. 4, 2020
I use this app, I must say the concept is awesome. Customers have questions and can answer them directly about the product that interests them. The support is more than responsive and they are efficient at answering questions.
April 23, 2019
Excellent service, the team is very supportive - I have a black background theme, so I needed a few changes in the appearance of the app, they fixed it for me. Apps work great on my website, Highly recommended.