MAG: Product Reviews
The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the ease of use, the professional look of the reviews on their websites, and the excellent customer service provided by the support team. Customers highlight the quick response times, efficient issue resolution, and helpfulness of the support staff. The app is praised for its functionality, reliability, and the ability to customize review forms. Users also like the features such as photo/video reviews and the option to leave comments. However, on the negative side, some users have experienced slow support responses, data privacy concerns, and issues with displaying reviews on their pages. There are also complaints about extra fees for developments and difficulties in accessing certain features.
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constant porblems with despalying my reviews on my page
Hi there, We’re sorry to hear that you’ve been experiencing ongoing issues with displaying your reviews. We understand how frustrating it can be when your reviews aren’t appearing correctly on your page, especially after using the app for such a long time. We’d really like to investigate this and get it resolved for you. Please reach out to our support team with your store details and, if possible, a screenshot or example of the issue. Our technical team will look into it and work with you to get your reviews displaying properly again. Thank you for your patience, and we apologize for the inconvenience.
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