MyAppGurus Product Reviews
Best Shopify Product Reviews App - MyAppGurus
Rating
4.6
feedback
225
chart
#2,249
All reviews
Rating Breakdown
Review RSS Feed
March 21, 2024
I'm not enjoying using this app at all. I asked a question on Live Chat and didn't get an answer. I set it to get an email when a customer reviews a product, the emails don't arrive. Today the app won't even load. There is an issue where some of my reviews are showing as Pending PII, it looks awful on my website and I can't get an answer from them on how to sort this. I'm thinking of deleting this app but I don't want to lose the reviews I've got. Could someone please get in touch with me?
Using app
2 months
Total reviews
9
Average rating
4.4
We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right. Regards, MyAppGurus Team
July 6, 2024
Having to chase endlessly for feedback on support without across various requests in the last 6 months. The dev seems competent but the tech support is abysmal.
Hello, We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! We are delighted to learn that we have been able to support you in configuring and resolving any brand-specific challenges you may have encountered. Your satisfaction and success with our application are of utmost importance to us! Gratitude, The MyAppGurus Team