EVE Bands review for Stamped Product Reviews & UGC
March 17, 2023
Good feature set, poor functionality and value/pricing compared to competitors. I ran into two dealbreaking bugs in the first few minutes using this app. First off - the onboarding page kept loading indefinitely. Had to manually update the app (after seconds of installing it) to fix this. Next up, tried to import reviews from my existing review app - the importer freezes after selecting the import file. I initially considered testing this app for the Google seller ratings functionality - turns out this is only available when opting for the "Professional" plan which starts at a 299 usd/mo. That's around a 766% price increase compared to Loox with just seller ratings to show for it. This is going to be a hard pass for me.
Hi there EVE Bands team, Thank you for taking the time to share your experience with Stamped We appreciate your feedback, and we apologize for the inconvenience that the issues you encountered have caused you. I understand that our app's pricing didn't meet your expectations compared to our competitors. However, we would like to highlight that Stamped offers a unique set of features that our competitors do not have. Our platform is built to improve the entire user experience, from collecting reviews to showcasing them on your website and helping you leverage the power of social proof to boost your sales. Regarding the Google seller ratings functionality, we would like to clarify that it is only available in our Professional plan. However, we offer many other valuable features in our other plans that might suit your business needs. Our platform is designed to be flexible and scalable, so you can choose the plan that fits your budget and business goals. In regard to your issues with the importer, It looks like the support request we have with you mentioned there were issues with the actual CSV you were using, and we would be happy to help you with that. I will reach out to you separately to discuss your concerns in more detail and create a better support plan for you. We value your business and appreciate the opportunity to make things better!
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