Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.7
feedback
6,359
chart
#617
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
36%
-
More than a year
47%
Reviews Summary
The reviews for the Stamped app are overwhelmingly positive, with customers praising the excellent customer support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members who went above and beyond to assist them. Customers also appreciated the ease of use of the app, its features, and the ability to customize widgets to match their brand. Positive themes include superb customer service, prompt issue resolution, user-friendly interface, and the app's effectiveness in boosting sales and improving customer loyalty. However, there were a few negative reviews mentioning issues with bugs in the widget, difficulties in contacting customer support, and problems with app performance after updating themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 23, 2024
L'application est facile à installer et à configurer. Très bon service de support, rapide et à l'écoute
July 23, 2024
Repeated Issues with Importing Reviews from AliExpress to Stamped.io and Unresolved Problems. I've been using the Stamped.io app for my Shopify store for some time now, and while the app has some useful features, my overall experience has been frustratingly negative. The primary issue I've encountered is with the API integration, specifically when trying to import reviews from AliExpress and dealing with very slow customer support response and resolution. Every time I attempt this, I receive an error message stating that no HTTP resource was found to match the request URI. Despite attempting to resolve the issue with customer support assistance, the problem remains unresolved. I've reached out to Stamped.io support multiple times about this issue, but unfortunately, the problem persists. It's disappointing to see that this critical functionality is consistently unreliable. The lack of resolution and the repeated nature of this issue have made it difficult to trust the app's reliability. While the app has potential and offers good features when it works, the repeated technical issues and lack of effective support have been a significant drawback. I hope that Stamped.io can address these issues promptly and improve their support response to provide a better user experience.
July 20, 2024
They helped me right away with the personalization of my display of reviews!
July 17, 2024
Stamped is really excellent and have responsive support. However, we just found out we have been paying for a service that is not fit for our purpose because all our products are free to download (we are a publisher). So, Stamped is great unless your products: a) have a price of $0.00 b) have negative inventory So, for the reason that we have just found out a + b after using Stamped for years, we're giving it a low rating. I doubt they will refund us, but they should really let users know that this is the case before signing up. We only found out after persisting with multiple emails to support.
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