Stamped Reviews & Loyalty
Build trust, drive acquisition and sales with customer reviews
Rating
4.7
feedback
3,645
chart
#3,613
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
22%
-
Less than a year
39%
-
More than a year
32%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users praised the excellent customer support provided by the team members, specifically mentioning individuals like Anthony, Sandy, Eslam, and Kiran for their fast and helpful assistance. Users appreciated the quick resolution of issues and the willingness of the support team to go above and beyond to ensure the app worked properly on their stores. Additionally, users highlighted the ease of use of the app and its effectiveness in improving sales through social proof. On the negative side, some users expressed frustration with slow customer service response times, issues with the app's functionality such as reviews disappearing or not syncing properly, and difficulties in using the app, especially for non-advanced users. There were also complaints about changes in pricing plans impacting existing reviews and the app's performance not meeting expectations for long-term users.
Highlights
Review RSS Feed
All reviews
March 20, 2026
This app is buggy, slow and I cannot get any help from customer support to export all my reviews to a .csv file. The only option is to have customer support do it but I reached out three times with no reply. Someone please reply so I can get this .csv file.
March 9, 2026
The support from Stamped is outstanding! The two team members I dealt with were professional and friendly and above all, fast. My reviews "disappeared" from my website and as a non-advanced user I couldn't work out how to restore them and had to request help. The response was instant and the reviews were up again overnight.
Feb. 27, 2026
Anthony Roberts was incredibly helpful and fast. He fixed my issue quickly and made sure everything was working properly on my store. The app itself is very easy to use, and the support team really goes above and beyond. I truly appreciate the level of care and attention they provide. Highly recommend!
Feb. 25, 2026
The customer service on this app is super slow and outdated. I've tried to contact them to resolve an integration issue for days, and it's not going anywhere because they reply via email and not through their chat. Their chatbot only generates AI responses which isn't helpful!!!
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