Rating

4.7

feedback

3,632

Reviews

chart

#3,773

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    21%
  • Less than a year
    39%
  • More than a year
    32%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, with specific team members like Anthony, Eslam, and Sandy being highlighted for their fast and helpful responses. Users appreciate the quick resolution of issues and the ease of use of the app. On the other hand, negative feedback revolves around slow or unresponsive customer support, issues with app functionality such as disappearing reviews, and difficulties with integration and usability. Some users also mentioned concerns about changes to pricing plans impacting their reviews and SEO performance.

Highlights

Excellent customer support and fast resolution of issues
Ease of use of the app
Negative feedback on slow or unresponsive customer support
Issues with app functionality and integration
Concerns about changes to pricing plans impacting reviews and SEO performance

Rating Breakdown

  • 5
    92% (3,324 ratings)
  • 4
    4% (146 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (30 ratings)
  • 1
    3% (108 ratings)

Reviews with Text

  • 99% (3,600)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 8, 2026

Non existent customer service. You guys charge $23 for customers to even use your app, and you couldn't hire a few cs agent??

Using app

3 minutes

Total reviews

9

Average rating

4.6

1 / 5 Share

March 20, 2026

This app is buggy, slow and I cannot get any help from customer support to export all my reviews to a .csv file. The only option is to have customer support do it but I reached out three times with no reply. Someone please reply so I can get this .csv file.

Using app

Almost 6 years

Total reviews

7

Average rating

3.7

5 / 5 Share

March 11, 2026

Using app

Almost 10 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

The support from Stamped is outstanding! The two team members I dealt with were professional and friendly and above all, fast. My reviews "disappeared" from my website and as a non-advanced user I couldn't work out how to restore them and had to request help. The response was instant and the reviews were up again overnight.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Anthony Roberts was incredibly helpful and fast. He fixed my issue quickly and made sure everything was working properly on my store. The app itself is very easy to use, and the support team really goes above and beyond. I truly appreciate the level of care and attention they provide. Highly recommend!

Store

Rhege

Using app

10 days

Total reviews

7

Average rating

4.4

All reviews

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