Newborn Studio Props review for Stamped Product Reviews & UGC
March 28, 2023
This would be a great APP if it worked. I find issues ALL THE TIME with features not working, not updating. You think everything is working fine but you never find out until you check. You have to check every feature every once in a while to make sure it's working as it should and VERY OFTEN it's not the case. I just found out dozens of approved reviews have not been published... went back months and I don't see them. The contact form inside the APP is not even working to contact support. I thought this was a great deal when I switched from Yotpo... I guess you get what you pay for. NOT RECOMMENDED, you will never know if the app is doing what it is supposed to.
Hi there Newborn Studio Props team, Thanks for taking the time to share your experience with us here. I see that you mentioned having issues with Stamped for some time now, though It looks like the only support ticket we have with you was created today. We hope you will give us a chance to resolve any outstanding issues you have with Stamped before choosing an alternative. Yours is the first report of our support widget not working so we're looking into that right away, thanks so much for letting us know! It looks like Blake is working with you now on your ticket, and he is one of our best! At Stamped, we strive to provide our merchants with the best possible experience, and your satisfaction is our top priority. We will be reaching out to you separately to discuss the best way forward and create a support plan tailored to your needs.
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