Casa Di Lumo review for Stamped Product Reviews & UGC
Oct. 28, 2023
Customer service has gone completely downhill from when we first started using this app. We've been facing several bugs and glitches related to star badges or the main reviews widget not loading. Customer support rep either claims its downtime with Stamped, or that they've fixed the issue, or that there is no issue. We've attempted to ask for review exports with our images multiple times which customer support was unable to understand and kept dodging the question to keep us with them.
Hello Casa Di Lumo team, Thank you for sharing your recent experiences with us. We understand that you've encountered some challenges with our service, particularly during a recent outage. We sincerely apologize for any inconvenience you may have faced. We aim to provide a seamless experience, and your feedback helps us to continually improve. During the mentioned outage, there was indeed a disruption in our service, which affected various aspects of our widgets. Our team acted promptly to address this issue and restore normal functionality. We value your business and understand the frustration that such incidents can cause. Please know that we are committed to enhancing your experience with Stamped and are here to assist you. If you have any more questions, need further support, or wish to discuss any specific issues, please feel free to reach out to us. Your satisfaction is important to us, and we appreciate your business. We hope to continue serving your needs and delivering the service you expect. Your partners in success, All of us at Stamped
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