Perfume Shark review for Stamped Product Reviews & UGC
Nov. 7, 2023
We resolved an issue for a customer and subsequently attempted to remove their review. However, it's still visible on our page even after three days, which is impacting our business. Attempts to reach the Stamped team via the chatbot have been unproductive, leaving me frustrated by the app's slow update times and the persistence of reviews we've chosen to delete. It's disheartening, considering the years spent gathering positive feedback, to think about removing the app over this.
Hi there Perfume Shark Team, Thank you for bringing this to our attention. It looks like Niran from our Support team was able to help you solve this within 24hrs of your reporting it. We're happy to see this is now resolved and hope you will consider updating your review. We appreciate your feedback, and we are committed to ensuring that your experience with Stamped.io is smooth. If you have any additional questions or need further assistance, feel free to reach out to us at [email protected]. Your partners in success, All of us at Stamped
Build trust, drive acquisition & sales with customer reviews