The Art of Stitch review for Stamped Reviews & Loyalty

I've used your app for years ignoring some glitches, some delays coz i just needed an app to collect reviews and show them. I would have paid for a plan if your prices didn't increase so steeply after 50 reviews collected. $23 for the next tier is not worth it for all the glitches and bugs. Someone submitted a review on 24 Jan and till 26 Jan it wasn't showing on my website. Why then would I opt to upgrade to such a high amt of money? Its gone from good to worse and it doesn't make sense to continue or upgrade.