Aizome Bedding review for Stamped Reviews & Loyalty

Update 2: I have come around from 1 Star to giving Stamped a 5 Star review. Number one reason for this change of heart is their fantastic customer service that get back mostly within 24 hours. UPDATE 1: The customer service is pretty much unbeatable. They deserve alone 5 stars. OLD REVIEW: Okay for free, but the basic plan left me wanting for 15 USD per month. Overall I am very surprised that this app is rated so high. So let me start with the most obvious flaw: It says here the basic plan is 9 USD but once you have the app, the basic plan is 15 USD. This carelessness with small details is continued throughout the app. While the customer service is fast, I actually think for downloading or uploading reviews contacting them is an elegant solution. Further, the preview is often faulty or not displayed at all. Some time you get error message that are just blank box. I have submitted screenshoots to their team to look into this, but received no comment which makes me feel they do not care about having such annoying mistakes even towards paying customers. I could go on, but I leave it with that: Good for free, but not recommended for upgrades.