Ontogenie review for Stamped Product Reviews & UGC
Feb. 26, 2020
App is difficult to set up and use, does not work with gmail and did not collect any reviews for me during the six weeks I used it. When I decided to change apps, I was unable to download the reviews I had collected from another app and imported into stamped.io., despite following their method of using filters. If you have a lot of time and patience to spend chatting with customer support, you can probably get this to work. If you want an app that works out of the box, however, this is not it.
Hello there, Thank you for your feedback. Our app definitely works with Gmail, and you'll be able to update the settings to use your store's own email address. There is also the option of a self-export of reviews in the dashboard available for all our users, here's the guide: https://help.stamped.io/article/238-review-exporting-reviews-checkout-comments Our support team has reached out to you immediately to assist with resolving your queries and the setup. We hope that you'll give us a chance to resolve your concerns so that you can get the most out of our app.
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