The Freeze Pipe review for Stamped Product Reviews & UGC
Aug. 26, 2020
This is not a good app. It's a constant "give us more money" scam as most features are behind layers of paywalls. As soon as you hit your monthly limit of review requests you get asked to upgrade every 30 seconds. Everything about the "creating banners" feature is broken. It constantly makes you re-do your work and still messes stuff up. Support says they are aware of the issue and doesn't fix anything. Not sure how they got such a high rating, I would look elsewhere.
Thank you for your feedback. You're actually on the Business plan that allows you to request reviews from up to 1,500 orders monthly, and it's higher compared to comparable apps available. It seems you've reached the sending limit on the Business plan and therefore it's showing a modal that encourages you to upgrade the account to continue sending the remaining review request emails, or you can also simply wait for the monthly reset which happens on 1st of every month. Regarding the Smart Banners, it's recommended that you use Google Chrome to create the banners. Our support team will reach out to you directly to ensure that your issue gets resolved swiftly. Thank you!
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