The Wrap Life review for Stamped Product Reviews & UGC
Nov. 9, 2020
The way this app tallies reviews is silly. 5 days into the month and we were already at our 3500 review limit. Apparently, we have reviews from September still pending scheduling. You can never get caught up or start at zero because of the way this app adds. I dont even want reviews from 2 months ago. This structure does not serve the customer and ensures you always have to upgrade. I have no idea how to get reviews on current orders because the app is still spending reviews from September.
Hello there, Thank you for your feedback. The order limit are calculated based on the number of review requests sent for each successful order. If you’ve reached the limit on the plan, you would actually be able to increase your sending limit by upgrading to a higher tier plan that will meet your sending needs. However we do actually provide 3 months of history orders sending without any additional charges (: Our support team will reach out to to assists you with this swiftly. Thank you.
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